Reviews (4,914)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing store functionality and aesthetics, noting its user-friendly drag-and-drop interface and conversion-optimized templates. Features like post-purchase funnels, built-in widgets, and A/B testing are highlighted. Exceptional customer support, including responsiveness and custom coding help, along with additional resources like video tutorials, are also highly praised, making it a valuable tool for optimizing online store performance.

August 4, 2022

This app is perfectly useful for any Shopify users to make own pages.
Real-time conversations with GemPages customer success team are always open and helpful with no stress. You should try it if you are seeking for an application to customize your pages. 日本の方々へ
もし英語を理解できる人がいれば、トライする価値がございます。リアルタイムの会話はストレスフリーで必ずやり遂げてくれます。お勧めいたします。

IWATA&Company
Japan
Over 1 year using the app
GEMCOMMERCE CO., LTD replied August 4, 2022

Wow! Thank you so much for your review and recommendation! Happy to hear that GemPages provided you the customisation options that you were looking for. Everything is looking excellent!

If there is anything more we can do to assist, please do let us know via live chat or email support@gempages.help. Thank you very much!

Cindy | GemPages Customer Success Team

July 7, 2022

Fantastic! Gempages is a really powerful page builder for Shopify. It's quick and easy to use. If you want to separate your store from the competition I would high recommend downloading Gempages and teaching yourself how to use it. If you have any problems, from the simple to the complex the team are always more than ready to help with the inbuilt live chat feature. I could not recommend more highly.

Caribbean Blue
United Kingdom
Over 1 year using the app
GEMCOMMERCE CO., LTD replied July 10, 2022

Thank you so much for your review and recommendation! Happy to hear that GemPages provided you the customisation options that you were looking for!

If there is anything more we can do to assist, please do let us know via live chat or email support@gempages.help. Thank you very much!

Best wishes!
Cindy | Customer Success GemPages Team

January 4, 2021

Good customer service! But if we improve the time of reply will be fantastic. 5 star will be given when this service improve

Nylon Belt
Philippines
Over 1 year using the app
GEMCOMMERCE CO., LTD replied January 4, 2021

Thank you so much for your honest review! Your feedback about our support time is greatly appreciated. We're taking neccessary steps to improve it. Hopefully our support service will be even faster very soon!

Thank you so much again for bring it to our attention! If there is anything more we can do to assist, please do let us know via live chat or email address support@gempages.help.

All the best!

February 22, 2022

I have been using GemPages almost for a year and I am absolutely satisfied. I experienced a lot of issues and the support was always amazing and fast. 100% recommended.

Bimbiko
Czechia
Over 1 year using the app
March 30, 2024

Great support! Helped out a ton!

Apex Club Unlocked
United States
10 months using the app
August 18, 2020

i love this app its website changer and perfect service .
one time i removed my pages by mistake so i contacted the support and the CEO of the company resolved the problem by him self and he got all my pages back so fast

VitaCosmo
United States
Over 1 year using the app
June 14, 2022

I've been using Gempages for few months now and I must say it is easy to use Gempages even if you are not too savvy creating home/landing pages, etc….. Easy to edit and with endless possibilities!
And, in my view, most importantly customer service and support is amazing - very fast and friendly. I definitely recommend it!

Aima Dora Tropical Eco Swimwear
Mauritius
Over 1 year using the app
GEMCOMMERCE CO., LTD replied June 22, 2022

Wow! Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. Don't forget to reach us via live chat or email, if you need us we are here to help!

October 15, 2023

The app stopped working and when I inquired about it, I received a reply immediately and the problem was resolved in 5 minutes. Thanks to the support staff.

Tomoko Maeda
Japan
Over 1 year using the app
October 19, 2019

Gems pages makes it incredibly easy to build beautiful pages. The customer support is always helpful and never leaves you hanging. Highly recommended!

Gratus Design
United States
Over 1 year using the app
May 1, 2020

The #1 thing that amazes us is definitely none other than the front line support team. During the past few months, we had a lot of problems to be dealt with, be it minor or major. Each and every of the problems had been settled efficiently and we're more than happy with the customer service.

Specially mentioned *Ann, Tina, Cindy, Janie & Nicole*. Thank you again for your hard work. Appreciate you girls from the bottom of our heart!

As for Gempages itself, we will definitely be using them for our future businesses as well. Truth to be told, this is one of the best investment for us and everything has been on a smooth sailing journey without disappointments.

FoxySkinCo
Malaysia
Over 1 year using the app