Reviews (4,914)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing store functionality and aesthetics, noting its user-friendly drag-and-drop interface and conversion-optimized templates. Features like post-purchase funnels, built-in widgets, and A/B testing are highlighted. Exceptional customer support, including responsiveness and custom coding help, along with additional resources like video tutorials, are also highly praised, making it a valuable tool for optimizing online store performance.

December 29, 2020

Very great apps. Flexibility, design. Congrats !
More, perfect Customer service. I love it
I recommend

18h08
France
Almost 2 years using the app
GEMCOMMERCE CO., LTD replied December 30, 2020

Thank you for the recommendation words you wrote on your feedback. Also, thrilled to hear that you have amazing experience with GemPages and our service!
Don't hesitate to reach us via live chat or email, if you need assistance. Thank you again!

Leo | GemPages Customer Support team

October 29, 2023

Awesome landing page builder. Very intuitive and easy to get going with, even for a non-technical person like me. I absolutely love the ability to quickly and easily change things on my own instead of trying to communicate changes I want to someone else. And when I have issues, they get back in touch quickly and get it resolved. Thank you.

Mystic Barrels
United States
Almost 2 years using the app
March 16, 2022

The customer service support is great and solved my problem perfectly. Making pages with GEM is easy.

Magicshine Best Night Cycling Lights
China
Almost 2 years using the app
GEMCOMMERCE CO., LTD replied March 17, 2022

Thank you very much for sharing your experience! Happy to hear that you got 5-star experience from our services

December 20, 2017

Great app to help those of us who aren't front end development experts. Support is outstanding and always will to help. Highly recommend this app for everyone who uses Shopify!

Grim Oak Shield
United States
Almost 2 years using the app
January 8, 2018

The tool is incredibly flexible and powerful. What really makes this app shine though is the customer support. I've contacted them on numerous occasions and regardless of the time of day, I was able to chat with Chris right away and ended up having my questions/issues resolved in a matter of minutes. A+

Split Swim Co
United States
Almost 2 years using the app
August 19, 2020

Great service, always responsive and deliver results. Communication is on point when I have a complication.

Roderer Shoe Center
United States
Almost 2 years using the app
July 9, 2020

Awesome App! Huge time saver, now I can design whatever I want. A real gamechanger! Would definitely recommend it.

Ole Rico
United States
Almost 2 years using the app
December 9, 2020

I love the app! Easy to use, they respond so fast when we have a problem, always solving them as well! HIGhly RECOMMEND

Your Natur Life
Spain
Almost 2 years using the app
GEMCOMMERCE CO., LTD replied December 11, 2020

Thank you for your review! We are happy that our support team was prompt in their response, and that they were able to help you. Thank you very much for using GemPages!

January 6, 2021

The application is really, easy to use, really good, the essential. Live chat is super responsive. I recommend.

Tableau d'Art GE
France
Almost 2 years using the app
GEMCOMMERCE CO., LTD replied January 7, 2021

Thank you for taking the time to share this positive rating! I will surely pass your kind words to our team. Don't hesitate to reach us if we can do anything to assist!

Best wishes, my friend!

Edited November 19, 2021

Support is incredible!! They help you with every problem you conquer in their app. They try their best to solve and mostly it really works! My personal opinion on the app itself, I'm not even sure if it is possible, they should try to explore more modern styles in terms of possibilities like Webflow, Figma or other plattforms. There is no picture gallery only, they call it, image list. And there are not many possibilities for image "animation?", flows or whatever they call it. Like the parallax effect, only works on one specific element they have. But the page builder itself is one of the best i've used so far for shopify. Can't even imagine going without it. The only downside of it, the app loses in speed while you work on it even if you have the integrated "only gempages script active" or something like that, doesn't really work for me. But definitely worth a 5 Star for everything they do!!

Terra Peak
Germany
Almost 2 years using the app