Reviews (4,664)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing Shopify stores, noting its ability to consolidate multiple functionalities into one platform. It features customizable templates, conversion-optimized widgets, and a user-friendly drag-and-drop interface that requires no coding. Key features like countdown timers and custom code additions are particularly valued. Merchants also commend the app for its smooth performance across devices and exceptional customer support, which includes responsiveness and technical assistance, contributing to minimized downtime and increased productivity.

May 24, 2023

GemPages has one of the best customer services out there. The Team are so nice and are genuinely there to help you if you have any questions or troubleshooting while building your product page. They are very responsive and understand the importance of following up with the customer. Thank you so much

Belenzo
Australia
About 1 year using the app
GEMCOMMERCE CO., LTD replied May 24, 2023

We're delighted that our efforts have contributed to the success of your business. Should you have any other concerns, please don't hesitate to reach us via live chat or email us at support@gempages.help. We're here to help you achieve success, always.

January 25, 2024

Strong platform, partly with some limits and functions, but with the fast and strong support you get all wishes & ideas realized. Keep up the good work Gempage and the support.

Greetings go out to Tom =)

MeinWasser
Germany
8 months using the app
June 24, 2022

Gempages is an incredibly useful and easy to use app for custom building a store. But what is really great is their fantastic support team! I had an issue with my store loading and initially contacted Shopify who weren't bothered in helping me, when contacting Gempages their team wrote back to me within the hour and sorted out the problem - theme coding! I had to put my sales on pause for days as Shopify did not help with this issue, when contacting Gempages support it was fixed and running again in a matter of hours, can't thank them enough!

The Pawtrait
France
About 1 year using the app
GEMCOMMERCE CO., LTD replied June 26, 2022

Hi Finleigh,

Thank you so much for taking the time to provide feedback. We are so delighted that you rated our service 5 star as we strive to provide the best customer service for all our customers. Support agent Name was awesome. I'll surely pass your kind words onto our team.

Don't hesitate to reach us if we can do anything to assist!

Best wishes!

Cindy | Customer Success Team
GemPages

February 12, 2020

Best Drag and Drop app, good tutorial, excellent support. You can imagine a robust and professional team back there.

Recommend you give it try. Even though, the support people ask me the favor for a review, but haven't asked me to give them a five star. I have 5 accounts using gempages, and definitely deserve a 5 star review.

Cheers.

NUTSWARE
China
About 1 year using the app
February 7, 2024

very good customer service

My Store
Netherlands
7 months using the app
September 14, 2020

Gempage is an amazing tool for designing high-converting landing pages for your E-commerse website. Thanks to gempage I was able to increase my AOV and CR significantly and scale fast. Btw, the user support team is also incredibly helpful! Highly recommended!

Shoprixa
Vietnam
About 1 year using the app
September 25, 2020

Very intuitive and easy to use. This app is stacked with features to make your webpage look exactly how you want.

Rocking Vibe
Canada
About 1 year using the app
March 1, 2023

This app is simply AMAZING! We tried all the other Page builder apps on the store and none even came close to how good this is. Its simple and easy to use but if you have any questions, the live chat support option is fantastic. The support staff are so helpful and respond so fast its incredible. Highly recommended!

Printibly
Australia
About 1 year using the app
GEMCOMMERCE CO., LTD replied March 3, 2023

We are so delighted that you rate our support 5 Star. We strive to provide just that for all our customers. We're excited to be your companion as you watch your business growth.

June 9, 2018

Very nice program and a great support team. Even though I ran into an issue and figured it out quickly on my own, they still follow up promptly. The drag and drop feature is very easy to use and a great addition to my store. It is easy to update multiple, specific pages with designs for manufacturer branding or product details. I highly recommend this program over others as for its functionality and competitive price.

One Sick Watch
United States
About 1 year using the app
July 11, 2018

Simply fantastic!
Super helpful support to make this tool a must-have for serious e-commerce store owners.

Offersmartusa
United States
About 1 year using the app