Reviews (4,914)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing store functionality and aesthetics, noting its user-friendly drag-and-drop interface and conversion-optimized templates. Features like post-purchase funnels, built-in widgets, and A/B testing are highlighted. Exceptional customer support, including responsiveness and custom coding help, along with additional resources like video tutorials, are also highly praised, making it a valuable tool for optimizing online store performance.

August 1, 2022

ken was extremely helpful i had a technical issues regarding the page loading they helped guid to access store and resolved issue super fast so i am up and running again thank so much for support love the app

Melane
United Kingdom
Over 1 year using the app
GEMCOMMERCE CO., LTD replied August 1, 2022

Thanks for letting us know that your time with us was well-spent. Your words of encouragement are definitely a source of motivation. Ken will definitely be happy to read what you wrote.

We're always happy to give you a hand whenever you need it.

Best wishes!

July 1, 2022

Tony from GemPages was amazing at helping out with an error we were having. The technical team was super fast at resolving the problem. So far it's been great working with GemPages and to see how reliable they are in making sure that everything is in working order. Thanks team!

Hycroft Home Decor
Canada
Over 1 year using the app
GEMCOMMERCE CO., LTD replied July 1, 2022

We're proud to assist with your business. Glad to hear that Tony was there to help you get familar with GemPages. I'll surely pass your kind words onto him.

Don't hesitate to reach us if we can do anything to assist!

Best wishes!
Cindy | Customer Success Team
GemPages

December 6, 2019

This app has been a godsend!!! They are so incredibly helpful as well. It's like having a developer on your team.

Tracie Martyn
United States
Over 1 year using the app
August 25, 2017

The support has been amazing, not coming from graphic design or coding background I found the app easy to use and useful

Theemporiumbarber
Australia
Over 1 year using the app
April 26, 2021

The app is great and the staff is very helpful. In the beginning I had some problem, I had to get to know the app

Frakk Store
Hungary
Over 1 year using the app
May 25, 2022

einer der besten apps die ich habe. der support ist mit abstand der beste den ich kenne. sie haben zu jedem problem einen experten der einen aushilft

Maquiade
Germany
Over 1 year using the app
January 31, 2023

Fantastic. Been using it for 3 years. Support team is awesome :)

They restored me something I deleted by mistake, I don't know how

Boneitup
United States
Over 1 year using the app
GEMCOMMERCE CO., LTD replied February 6, 2023

Wow! Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us.

We're always there to assist whenever you need!
Happy Selling!

March 11, 2021

Super good service! had a few problems, but the support was super reactive and all my problems were solved very quick.

Wolley
Germany
Over 1 year using the app
March 1, 2021

This support never disappoints. They do everything to understand your questions and always come up with a solution.

modernnative-nl
Netherlands
Over 1 year using the app
May 20, 2022

The best support I've come across! Helps with every little pixel to fix, answer quickly and overall a great platform.

Firemood ENGLAND
Latvia
Over 1 year using the app