Reviews (4,914)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing store functionality and aesthetics, noting its user-friendly drag-and-drop interface and conversion-optimized templates. Features like post-purchase funnels, built-in widgets, and A/B testing are highlighted. Exceptional customer support, including responsiveness and custom coding help, along with additional resources like video tutorials, are also highly praised, making it a valuable tool for optimizing online store performance.

January 26, 2023

I am delighted with gampages they are very kind and respond in the shortest possible time they solved my problem I had while creating my product page

Fiier
Serbia
Over 1 year using the app
GEMCOMMERCE CO., LTD replied January 27, 2023

Hi,
We are so delighted that you rate our support 5 Star. We strive to provide just that for all our customers. We're excited to be your companion as you watch your business growth.

Edited October 18, 2019

I like how I can customize homepage, product pages, and even blog posts. Just hoping for easier funnel creation and analytics tracking in the future

thereprogram
United States
Over 1 year using the app
February 23, 2020

We started using this app just a few weeks after it launched, and it has gotten even better over time. I have this app on two of my stores, the support is always incredible, and they are willing to help with any questions. Keep up the great work!

Lumiva Wart Remover
United States
Over 1 year using the app
October 7, 2020

I have used various page builders, and GemPages is by fart he easiest one to use. I am able to build the pages the way I want them to look...and the technical support is very responsive. Highly recommend.

Eagle Ridge Apparel
United States
Over 1 year using the app
October 4, 2022

Amazing App! Their customer support is the bestest! GemPages is flexible enough for you to do different sorts of designs and lets you use custom code for more complex layouts.

AmRelieve
United Kingdom
Over 1 year using the app
GEMCOMMERCE CO., LTD replied October 9, 2022

We were delighted to get your review! It really put a big smile on our faces. Happy to hear that our support team accompanied you throughout your entire experience with GemPages.

If there is anything more we can do to assist, please do let us know via live chat or email address support@gempages.help.

November 5, 2020

GemPages has really simplified the way to creating a high quality website without the need of a developer or graphic designer. Once you get a feel for it, it's very easy. Their support team goes above and beyond to help with any issues. I've contacted them at least once a week when I ran into a problem or needed help and they were always there! Each customer service rep would take the time to help me through each step. I love how they have a chat button and not having to email or call. If you're new to creating your website for the first time, GemPages is very beginner friendly!

Case L'amour
United States
Over 1 year using the app
March 18, 2022

They respond quickly via chat every time and are very courteous with their Supports.
Other apps take a very long time to communicate via email.
The Support is very easy to use. I would like to continue using it in the future. Thank you!

RASICAL
Japan
Over 1 year using the app
July 30, 2020

Really helped improve parts of the website (product pages) without having to buy a whole new theme, which would then need to be re-customised. Helpful support too.

Harborist
United Kingdom
Over 1 year using the app
October 16, 2020

After spending a whole day redesigning my main product page, I finally hit publish and threw my hands in the air! I then tested the product and OH NO, it just refreshed the page rather than go to cart. I quickly got online to Gem and Cindy responded about 10 minutes later and guided me through what I had done wrong (choose button over product) and within minutes I was already to roll again, re hit publish and Hello Customers!!!! Thanks Gem, really enjoying this valuable app.

Mrs Red's art shop
Australia
Over 1 year using the app
July 4, 2022

What everybody needs to draft and update their store efficiently and easily!
The service is excellent and real people are always promptly available to jump in and solve your queries.
Get it, you won't regret it!

Studio Tondini
Switzerland
Over 1 year using the app
GEMCOMMERCE CO., LTD replied July 5, 2022

Thanks for letting us know that your time with us was well-spent. Your words of encouragement are definitely a source of motivation. We'll surely pass your words along to the whole team.