Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its wide range of design and customization options, allowing for the creation of unique landing pages. It's compatible with most apps and offers features like content management and custom code insertion. Many commend its performance, affordability, and continuous introduction of new features. The customer support is praised for quick responses, technical expertise, and exceptional service. It's recommended for both beginners and experienced merchants, providing a seamless web page building experience.

November 27, 2023

Customer Support is great!

Mavenish
Canada
About 1 month using the app
November 11, 2023

Simple to use and expert help on call whenever I need it. 5*

DBC
United States
12 days using the app
September 21, 2023

Great service, very easy to use and any time I've needed help Support has been quick, and prompt. 5 Stars

jsewellbeats
United Kingdom
Over 1 year using the app
March 5, 2024

Exceptional Technical Support and User-Friendly Platform

I've been using GemPages for a while now, and I must say, my experience has been outstanding. One of the standout features of GemPages is their technical support team. They are not just good; they are great! Whether I encountered a small hiccup or needed guidance on utilizing advanced features, their technical team was always on hand to help. Their promptness, expertise, and patience made all the difference, ensuring minimal downtime and allowing me to focus on creating the best content for my site.

Aside from the exemplary support, what truly sets GemPages apart is its user-friendly and highly customizable platform. Even with limited technical knowledge, I found the platform incredibly easy to navigate. The intuitive design interface and the drag-and-drop functionality have been a game changer, allowing me to tailor my site precisely to my needs without any coding knowledge. The flexibility to customize and adapt my site has not only improved its aesthetics but also significantly enhanced its functionality.

The combination of reliable technical support and an easy-to-use platform makes GemPages a valuable tool for anyone looking to create a professional and visually appealing website. Whether you're building an online store, a blog, or a portfolio, GemPages offers the features and support to bring your vision to life effortlessly. I highly recommend GemPages to anyone looking for a powerful, flexible, and user-friendly website builder. Their platform truly stands out in the crowded space of website builders, thanks to their commitment to quality and customer support.

Wop-Wops
United Kingdom
July 25, 2023

Gempages is HANDS-DOWN the best page builder app for Shopify. I tried them all before finding the treasure that is Gem. Not only does this page builder do everything you could possibly want it to, the support is unreal. Once you get started, you'll never want to let this app go I promise! I've build every single product, blog post, landing page and home page with Gem. 5 stars isn't enough!

LSP Actions by Lemon Sky
United Kingdom
Over 4 years using the app
GemPages replied July 27, 2023

Hi Lauren,

Thank you so much for your amazing feedback! We're so glad to hear that you've found Gempages to be the best page builder app for Shopify. We put a lot of hard work into making Gempages the best it can be, so it's really gratifying to hear that you're so happy with it.

We're also really proud of our customer support team. We know that building a great website can be challenging, so we want to make sure that our customers have the support they need to succeed. We're glad to hear that you've found our support to be "unreal."

Your feedback is incredibly valuable to us. We're always looking for ways to improve Gempages, and your feedback helps us to do that. Thank you for taking the time to share your thoughts with us.

January 17, 2024

Au début ça parait compliqué à utiliser mais si vous persévérez les possibilités sont infinies ! Et l'équipe techniques est incroyable. Je recommande vivement n'hésitez pas

Pilier Nutrition
France
9 months using the app
September 6, 2023

We've been using GemPages for quite some time now, and we are absolutely delighted with the level of customization and user-friendliness it offers. Recently, we encountered an issue, but the support team was there to assist us every step of the way. We are incredibly grateful that they were able to recover some of our live pages. Their dedication to customer satisfaction is truly commendable.

Studios Vis A Vis
Canada
Over 1 year using the app
GemPages replied October 9, 2023

We're so happy to hear that you and your team find GemPages helpful to your projects. They're amazing!

If there is anything more we can help, please do let us know. We're always happy to give you a hand!

October 10, 2023

Customer service is always very helpful and fast. Morgen took care of me this time, and solved all my problems, perfect!

Jouvenceuse
France
3 months using the app
November 1, 2023

The customer service is soo Good!

Tasty Snack Indonesia
Indonesia
Almost 2 years using the app
December 5, 2023

Nice customer support.

Il Musicologo
Italy
About 2 months using the app