Reviews (4,915)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing store functionality and aesthetics, noting its user-friendly drag-and-drop interface and conversion-optimized templates. Features like post-purchase funnels, built-in widgets, and A/B testing are highlighted. Exceptional customer support, including responsiveness and custom coding help, along with additional resources like video tutorials, are also highly praised, making it a valuable tool for optimizing online store performance.

November 15, 2018

Excellent, easy to use, I found it far easier to use than the other page builders, much more simple! Support is fantastic!

Aado Smart Home
United Kingdom
About 1 year using the app
September 17, 2020

April is the fastest support representative I've ever seen. Thank you so much and keep up the good work!

Guardline Security
United States
About 1 year using the app
February 21, 2022

Very easy to use. Have been using for years and almost never had issues. The one time I did support fixed my issue very quickly.

Dukes Of Nukes
United States
About 1 year using the app
April 12, 2023

Great experience! Very responsive and super easy to work with. They were able to help me figure out multiple questions/problems I encountered. Great customer service and support. The program can be a little tricky at first so they were a great help.

Pet Cuddles
Australia
About 1 year using the app
GEMCOMMERCE CO., LTD replied April 13, 2023

Thank you for your review! We are happy that our support team was prompt in their response, and that they were able to help you. Thank you very much for using GemPages!

July 14, 2022

very good support, when i ask something the support message me in 5-10 Minutes, very quickly, gempages is the best tool for shopify build websites and funnels

Tropiana
Hong Kong SAR
About 1 year using the app
GEMCOMMERCE CO., LTD replied July 18, 2022

Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. We're always happy to give you a hand whenever you need it.

Best wishes!

July 2, 2022

Love this app. customer service is superb! I don't need to wait a long time for assistance just send them a chat and wait for a few minutes help will be there.

baigfurnishing
United Kingdom
About 1 year using the app
GEMCOMMERCE CO., LTD replied July 3, 2022

Hi,

Glad to know that your time and effort spent with us was worthwhile. Nothing could make us happier. Contact us via live chat or email to support@gempages.help if you have any other concerns. Our professional customer services is always here to help.

November 14, 2019

The support is really very responsive and always finds a solution to our problems! very intuitive application.

Dermaskin Paris
France
About 1 year using the app
March 14, 2017

GemPage is the best drag & drop page builder for Shopify so far. Easy to setup and customize. There is still some friction, and some features should be tuned, but the customer support is helpful. Just ask them to help, and on the next day, your problem is solved. Such support is truly valuable.

Glance Clock Shop
Netherlands
About 1 year using the app
April 5, 2023

so good customer service great too would recommend if you need a great page builder app. these are definitely the guys

My Treasured Keepsakes
Australia
About 1 year using the app
GEMCOMMERCE CO., LTD replied April 6, 2023

We are so delighted that you rate our support 5 Star. We strive to provide just that for all our customers. We're excited to be your companion as you watch your business growth.

March 22, 2022

Great app, allows to create any design i would want to, works super fast, great support! i managed to do everything i wanted in terms of design

CouchConsole®
United States
About 1 year using the app