Reviews (4,918)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing store functionality and aesthetics, noting its user-friendly drag-and-drop interface and conversion-optimized templates. Features like post-purchase funnels, built-in widgets, and A/B testing are highlighted. Exceptional customer support, including responsiveness and custom coding help, along with additional resources like video tutorials, are also highly praised, making it a valuable tool for optimizing online store performance.

October 7, 2022

Absolute game changer - my advice, acquire a free theme and spend some time getting used to the functionality of gempages. I've bought 5 themes over the years and now i've pretty much customised my whole store with no coding skills.

Silverback Gymwear
United Kingdom
About 1 year using the app
GEMCOMMERCE CO., LTD replied October 9, 2022

Wow! Thank you so much for this great 5-star review. We're so happy to hear that you and your team find GemPages helpful to your projects. They're amazing!

If there is anything more we can help, please do let us know. We're always happy to give you a hand!

GemPages Customer Success Team!

Edited February 19, 2024

I really like GemPages and being able to easily build my landing pages. The builder is simple and there are so many options (love the timer!) that help improve conversions.

The only reason I would possibly leave off a star is because the A/B testing feature doesn't track sales conversions, and I feel this is such an important feature if you want to testing landing pages. (You should!) But without sales conversion data, the A/B testing doesn't have much value.

Gregory Payette
United States
About 1 year using the app
Edited April 27, 2021

Wow, this app is absolutely amazing. Their support team is THE BEST EVER, I had some issues with adding reviews on the product page. they solved my issue very fast. Also, my page looks waaaaay better with them. Looking forward to adding more pages. Thank you for an amazing service!

Pets 4 Pets
United States
About 1 year using the app
January 14, 2021

Really good app. I do all my store with GemPages now. Thanks to Bella from support team who helped me a lot :)

Lyghtr
France
About 1 year using the app
GEMCOMMERCE CO., LTD replied January 14, 2021

We're excited to hear that you're enjoy the app. Bella was awesome. I will surely pass your kind words onto her!

Don't hesitate to reach us via live chat or email, if you need assistance. Thank you again!

Janie | GemPages Customer Support Team

June 7, 2023

Quick to respond and probably the most helpful online service I've ever had! Thanks for your help and attention

NODI HANDMADE RUGS
New Zealand
About 1 year using the app
GEMCOMMERCE CO., LTD replied June 7, 2023

Thank you so much for this stunning review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime!

April 14, 2021

GemPages is the #1 app you need on your website, you have full customization to your website and the support team is awesome! The support team usually can handle anything especially if you don't know a thing about coding. They're rated 4.9 for a reason!!!!

Faded Elephant
United States
About 1 year using the app
June 15, 2020

I've had this app for about a week thinking it would allow me to pay 1 subscription that i'm currently paying 2-3 for. An all in one for product pages, landing pages and even templates for my blog.
Well i got too cocky and made a huge mess of my Shopify site and at midnight of all times. I sent a chat to staff and the amazing team not only reassured me it was all fixable and helped me do so but made sure to stick around in case over the next 20 mins or so i needed them again.
I went from panic attack mode to feeling confident in trying another page in 30mins.
(Well confident in knowing if i 'break' something again i have a support team that is there and i don't have to wait for hours in stress mode)

Today Tomorrow Always Keepsakes
Australia
About 1 year using the app
January 7, 2019

I am building a large (60K) product store and have searched for page builders to help me do this. Unfortunately, I've had bad luck with this. Then I found GemPages and have had wonderful success. The app may seem a bit daunting at first, but don't let that stop you. With a tiny bit of patience you will master this app and it will perform really well for you. I have also reached out to the support team and Chris himself has helped me, including making me a how to video on my specific request I had for some customization. I highly encourage you to try this app... Its the best I've used so far and Im very happy to have found it and to have met Chris online through the support.

Premiere Tactical
United States
About 1 year using the app
December 28, 2020

Really great customer service. There's a good amount of templates for every niche. Customer Support is one of the best out there. Love it!

Curl Ivy
Canada
About 1 year using the app
GEMCOMMERCE CO., LTD replied December 29, 2020

Thank you for your review! We are happy that our support team was prompt in their response, and that they were able to help you. Thank you very much for using GemPages!

August 14, 2022

Hands down the best page-building app on Shopify. Makes it super easy and effortless to create beautiful looking and high-converting product page. They have an A+ support team that is responsive and always there to help whenever you encounter any issues. Would highly recommend it.

Unrivaled
United States
About 1 year using the app
GEMCOMMERCE CO., LTD replied August 15, 2022

Thanks for sharing such kind words, I would like to express my sincere gratitude for your recommendation! We promise to always support you until you are satisfied. If you have any concerns, please remember we're always here. Contact us via live chat or email at support@gempages.help and enjoy more of our professional support services.

Nathan | GemPages Customer Success Team