Reviews (4,914)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing store functionality and aesthetics, noting its user-friendly drag-and-drop interface and conversion-optimized templates. Features like post-purchase funnels, built-in widgets, and A/B testing are highlighted. Exceptional customer support, including responsiveness and custom coding help, along with additional resources like video tutorials, are also highly praised, making it a valuable tool for optimizing online store performance.

August 3, 2023

Great builder and reliable customer support. They always help me with issues on my pages when I need it, custom codes and everything else. Highly recommend!

Mundo Web
Brazil
About 1 year using the app
Edited January 4, 2019

GemPages is incredible and is an absolute MUST. I wouldn't do Shopify any other way. It really helps you optimize/design pages depending on each of the 4 view modes (desktop, laptop, tablet, mobile). And not only that, customer support was fantastic and so helpful with answering all of my questions.

CaseXCase
United States
About 1 year using the app
August 3, 2018

This app is super easy to use. If you have any questions regarding anything, you will be getting live support from staff that will solve your problem. Works perfectly for my site!

Standartpark Es
Spain
About 1 year using the app
February 20, 2021

10/10 recommend using Gem Pages. As a beginner to building a website, I've found their app to be very easy to use with drag and drop features. Furthermore, their customer service team has always answered my questions within minutes.

Gramercy-NYC
Australia
About 1 year using the app
August 10, 2018

Using for over 6+ months now.

This is one of the best page builders we've used for our store. It completes Shopify as a scalable content management platform. Where it scores:

1. Can be used by anyone - No Coding experience needed.
2. Flexibility - Helps you design Product pages + Blogs.
3. Uniformity - Inherits themes style sheet to give a uniform look.

Highly recommended!

Spotshopindia
India
About 1 year using the app
April 6, 2023

I recently asked for help from the Gem pages support team and I have to say, their level of support was exceptional. From start to finish, they were incredibly helpful and attentive to my needs and went above and beyond to make sure I was satisfied with their service.

DECOMOMO
Canada
About 1 year using the app
GEMCOMMERCE CO., LTD replied April 6, 2023

Thanks for sharing such kind words. We promise to always support you until you are satisfied. If you have any concerns, please remember we're always here. Contact us via live chat or email at support@gempages.help and enjoy more of our professional support services.

April 17, 2023

Bella has been very helpful with troubleshooting some of the issues I've had on the platform, overall a very good platform that I've used for about a year now

Phantorrav2
United States
About 1 year using the app
GEMCOMMERCE CO., LTD replied April 18, 2023

We're excited to hear that you're enjoy the platform & really appreciate you being a loyal customer also. Bella was awesome. I will surely pass your kind words onto her! Thank you so much!

January 6, 2021

User friendly app to create amazing landing pages!. There are always minor issues after creating the pages (and, by the way, they should improve that), but the customer service is really helpful. Special thanks to Leo, who has been supporting and fixing our issues since I created my store.

Gourmetworldfoods
Australia
About 1 year using the app
March 11, 2023

Saved me SO MUCH TIME! Christiana was able to work with me on 2 different occasions throughout the day to resolve my problems. I will definitely continue to use this app because of the convenient and timely help they offer!

StopzShopz
United States
About 1 year using the app
GEMCOMMERCE CO., LTD replied March 13, 2023

Wow! Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. Also, Christiana was awesome. I will surely pass your kind words onto her! We’re here for you anytime.

December 2, 2020

Great app, Amazing customer service. A must-have item when starting a Shopify store. So many features and you only need to install it when you need it. Uninstall and keep all your created pages. AMAZING

Moolokai Apparel
Canada
About 1 year using the app