Reviews (4,914)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing store functionality and aesthetics, noting its user-friendly drag-and-drop interface and conversion-optimized templates. Features like post-purchase funnels, built-in widgets, and A/B testing are highlighted. Exceptional customer support, including responsiveness and custom coding help, along with additional resources like video tutorials, are also highly praised, making it a valuable tool for optimizing online store performance.

March 22, 2022

I find this app easy to use even though I am not using the pre-built pages. I have no prior experience but have very little trouble making my own pages.
The support staff is awesome when I do run into a problem!

E O Expressions
United States
11 months using the app
September 20, 2018

Amazing customer support! The staff go out of their way to help with troubleshooting and walked me through the issues I needed to fix with a custom tutorial. Love using Gempages!

Rover & Kin
United States
11 months using the app
April 6, 2018

Absolutely Recommend App! Love it, It helps us a lot for building nice pages. Appreciate the great customer services!!!

Leez
United States
11 months using the app
August 24, 2023

Best customer service ever! They always solved my issues every time I reached out they are also super nice!

Drippy
Italy
11 months using the app
December 15, 2022

Very good app, extremely knowledgeable support staff too that solved my problem very quickly. Gempages does everything that regular shopify should!

Serpola
United States
11 months using the app
GEMCOMMERCE CO., LTD replied December 16, 2022

Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. Our team will definitely be happy to read what you wrote. We make customer experience and satisfaction our top priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to having more great experiences in the future!

December 12, 2023

It may have one of the best customer support services I have seen, not only on a shopify app, but in general on all type of businesses. They really help you personally resolve any kind of problem is it was theirs. Specially Thanks to Tom and Liam that have been helping me.

ATLANTIC BOARDS
Spain
11 months using the app
October 20, 2022

I love this app, I could customize my entire store. Easy to use and their customer service is amazing. highly recommend!

bikinifactorymiami
United States
11 months using the app
GEMCOMMERCE CO., LTD replied October 25, 2022

Hi,

We are so delighted that you rate our support 5 Star. We strive to provide just that for all our customers. We're excited to be your companion as you watch your business growth.

If there is anything more we can do to assist, please do let us know via live chat or email support@gempages.help. Thank you very much!

October 17, 2023

We've been using GemPages for about a year and a half, and it's been an incredible tool for our team. Gempages Tech Team has provided us custom code solutions for us, when needed and it's been a game-changer.

Huyg1656
Netherlands
11 months using the app
December 28, 2018

This app has made customizing our pages and content so easy. The online chat support is really fast and we have had all of our questions answered quickly. They are always releasing more features and editable pages.

Four Legs or Wings Pets
Canada
11 months using the app
April 27, 2021

IT's amazing to set my Shopify, and the help me to fix the problems, but I hope they could update more tutorials on YouTube channel

Soocas
China
11 months using the app