Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly, customizable features that allow for professional website creation without coding. Its drag-and-drop functionality and intuitive design interface are highly praised. The technical support team is recognized for their prompt, expert assistance. Some merchants have requested an A/B testing feature for tracking sales conversions. The app integrates well with Shopify and other apps, providing a comprehensive solution for enhancing online stores.

February 14, 2023

Help is great, downside would be the waiting time, other than that it is very helpful and kind, also would say dedicated to fix the problem : )

doobuy247
United States
6 months using the app
GemPages replied February 15, 2023

Thank you so much for this great 5-star review! We really appreciate your help in spreading the word about GemPages. It means a lot to us.

Edited February 3, 2018

THE HYPE IS REAL!

I've tried every other "Drag and Drop Page Builder" out there and nothing comes close to GemPages! The ease and flexibility is unmatched and I was able to build my own custom website in a few days.

No need to pay for a premium theme. No need any coding to customized your "About us" or "Store" or "Product" pages. Build as many pages as you like and make it look however you like in a few simple clicks! Its almost as easy as Wix (if not easier).

However, what REALLY sets it apart is the incredible customer service. Its like literally having an expert just one message away. They were so helpful even for a noob like myself and took their time to make sure everything was just the way I wanted it. And I was still only using the trial version :O!

This app has saved me hundreds of $ and countless hours. I will be buying the premium version and recommending this to everybody I know! If you're looking for a drag and drop builder, don't waste your time on anything else.

100 Stars out of 5!

Royalmiswak
United States
6 months using the app
October 4, 2019

Great service every time i need some help. Within 30 minutes i can continue my work. Thank you Gempage Team

Familius
Netherlands
6 months using the app
November 14, 2017

This was my first attempt at making a webstore. I found Wordpress incredibly frustrating to use and it the load times drove me INSANE. Thankfully someone recommended Shopify and I found gem pages on the app store. I was truly blown away at how easy it was to create a webstore and design it to my liking. Gem Pages saved me days of frustrating, hair pulling work. My e-commerce store is now up and running and I can’t thank Chris and GemPages enough for making it all possible.

Sim Pass
United States
6 months using the app
June 20, 2018

A must have for your store !!! Limitless possibilities to create professional pages and design! Very good support especially from Chris !!

I recommend it

Les Petits Carres
France
6 months using the app
September 30, 2020

I am a beginner in the industry, and this app help me A LOT, the customer service is AMAZING, anytime of the day, they are willing to help, I recently got a problem and went to the Live Chat and spoke with Cindy, she's amazing and help me A LOT. 100% recommended app.

Neolom
United States
6 months using the app
September 27, 2018

I recommend this app. The app will allow you to create new pages that are very effective and fast. This app will help your store to grow.

Harolds Furniture
United States
6 months using the app
June 2, 2020

Great app! Very easy to use. The support team is knowledgeable and professional. Strongly recommend it if you want to customize your website.

Lusso Couture
Canada
6 months using the app
Edited April 16, 2021

I had originally given this app a 1 star review. I found I couldn't get it to give me what I wanted by way of design. I think this was more to do with my not recognizing the issue around cache. This is an update. The company reached out to me and they designed a beautiful product template page for me to copy and create individual product pages. Really impressed by their willingness to go that extra mile which they have done and continue to do. Big big thank you to Steve and to James.

Yoga With Heart
Ireland
6 months using the app
GemPages replied April 13, 2021

Dear Tony,

Thank you so much for your thoughtful and constructive feedback.

Regarding assigning products with a particular template issue, I'll be discussing with our management team to improve the user-friendliness of that feature and there will be a tutorial video available soon.

And I believe the incident you have been through won't happen again.

Once again, I truly appreciate for taking your time and effort to let us know about it. Not only does it help us improve our app but it also helps other users who experience the same thing.

If you need further assistance from us, don't hesitate to get back to us then we'll be more than happy to figure it out with you.

All the best,
James
GemPages Customer Success Manager

February 26, 2018

Good platform, even better customer service.

Unsung Hero Apparel
Canada
6 months using the app