Reviews (4,695)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing Shopify stores, noting its ability to consolidate multiple functionalities into one platform. It features customizable templates, conversion-optimized widgets, and a user-friendly drag-and-drop interface that requires no coding. Key features like countdown timers and custom code additions are particularly valued. Merchants also commend the app for its smooth performance across devices and exceptional customer support, which includes responsiveness and technical assistance, contributing to minimized downtime and increased productivity.

October 26, 2022

Really good app, but far better support. They solve almost every issue within 10 mins. absoulety great experience. really recommend buying

Nuala Naturals
Germany
10 months using the app
GEMCOMMERCE CO., LTD replied October 28, 2022

Hi,

We are so delighted that you rate our support 5 Star. We strive to provide just that for all our customers. We're excited to be your companion as you watch your business growth.

March 21, 2018

Having a really great experience with Gempages! Very easy to use and great customer support!

Combinesell
Singapore
10 months using the app
Edited January 3, 2019

perfect app meets my expectations best price and the support and staff are professional and effective thank you !!
5/5

Zone Bien Être
France
10 months using the app
April 21, 2018

So after zero experience creating a website, I almost went with the most basic site out there until I discovered gem pages. I have now created a gorgeous website for my little business! Once I familiarised myself with the app it was pretty much go from there! And the few times I experienced issues, the team are right there (as late as midnight on one occasion) and literally resolved almost every issue I have. The one unresolved issue I had, I was able to get an alternative solution for.

It would be useful if there was an undo button when building your page, but being a serial saver I managed to overcome that issue.

I truly have no complaints!

“If you love pretty wigs head over to
www.blackporcelaindoll.com” :)

Blackporcelaindoll
United Kingdom
10 months using the app
October 19, 2023

What I've been most impressed with is their support. They have been quick to respond and don't just fix the issue, but share how they did it. Really friendly and consistent support.

Krysalis Lifestyle, Inc.
Canada
10 months using the app
May 9, 2023

I looked for a long time for something to replace Elementor that I used with Wordpress and Woocommerce. Then I found GemPages, looked similar BUT the online chat help is simply out of this world!

I upgraded to Build so now they can help me with even more tasks!

Monkey©
Netherlands
10 months using the app
GEMCOMMERCE CO., LTD replied May 9, 2023

Great to hear that you found GemPages as a replacement for Elementor and that you're satisfied with the platform's user interface. We're thrilled to know that you had a positive experience with our online chat support team. Please don't hesitate to reach out if you have any further questions or if there's anything else we can assist you with. Thank you for your valuable feedback, and we look forward to serving you in the future!

February 26, 2021

Easy to use with professional finishing and the best part is you can actually link the package to the other stores too!

Hexomin
Philippines
10 months using the app
GEMCOMMERCE CO., LTD replied February 27, 2021

Thank you so much for this stunning review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime!

March 29, 2022

The best page builder app hands-down and I've tried a lot ! And amazing customer support. Love the ab test feature.

Glary Skin
Italy
10 months using the app
May 4, 2018

I've been using Gempages for a few months now and absolutely love the builder. thanks to this software I didn't have to contract any developers which would have cost me a ton of money. What's even better is their support team. Chris and Janie have been super helpful and managed to address all of my issues regardless of the day or how late it was. they're amazingly insightful and I can't thank them enough. great product

Browsing For Baby
United States
10 months using the app
October 25, 2020

As a Shopify developer, I’ve used most page builder apps available and I have to say this app is the best and their customer support has always been top-notch. Much cleaner looking and more professional templates/elements in compare to Pagefly or Zipify. Totally recommend!

Ecompremiere
United States
10 months using the app