Reviews (4,915)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing store functionality and aesthetics, noting its user-friendly drag-and-drop interface and conversion-optimized templates. Features like post-purchase funnels, built-in widgets, and A/B testing are highlighted. Exceptional customer support, including responsiveness and custom coding help, along with additional resources like video tutorials, are also highly praised, making it a valuable tool for optimizing online store performance.

September 22, 2020

Great Customer Service, usually reply within a day. Always provide suitable solution. Also, i love the function that we can modify code in Html, CSS, Script.

YShine Shop
Hong Kong SAR
12 months using the app
August 3, 2020

Thanks to Gem Pages I now have an AMAZING looking site and very professional sales funnel. And I am no designer!! And I am able to create pro pages very quickly.

What's more is once you have Gem pages setup for 1 store, you can duplicate everything for another store (with advanced account). This allows you to get multiple stores up and running VERY FAST.

It's helped me increase my sales MASSIVELY. I would highly recommend!!

Ultima Portable AC
United States
12 months using the app
October 3, 2019

The Support team is really good at replying and fixing any issues. Also the app's functionality allows me to bypass any developers and do things how I want

Vitamasques US
United States
12 months using the app
November 30, 2022

Not only is GemPages super easy to use, it makes any amateur website builder look like a pro! The support team is quick to assist, efficient and provides a breathe of knowledge across all website areas. Love this app!

MonellyCo
Australia
12 months using the app
GEMCOMMERCE CO., LTD replied December 2, 2022

Thank you so much for this great 5-star review! We really appreciate your help in spreading the word about GemPages. It means a lot to us.

January 4, 2023

The support team is the best! always online to help in any problems from gempages to other app problems.

Aplories
Finland
12 months using the app
GEMCOMMERCE CO., LTD replied January 11, 2023

Thank you very much for sharing your experience! Happy to hear that you received 5-star service from our customer support team

April 6, 2023

Great tool and even better support. If you have any questions, you will always be helped. Partly even with custom solutions.

Creator Journal
Germany
12 months using the app
GEMCOMMERCE CO., LTD replied April 6, 2023

We're so happy to hear that you and your team find GemPages helpful to your projects. They're amazing!

If there is anything more we can help, please do let us know. We're always happy to give you a hand!

November 23, 2022

great app, customer support is also very good. They are quick to respond and the app is easy to use.

Bavarian Automotive
United Kingdom
12 months using the app
GEMCOMMERCE CO., LTD replied November 27, 2022

Thank you for taking the time to share this positive rating! I will surely pass your kind words to our team.

March 19, 2020

Very useful app, flexible and user friendly even for those that are not extremely technical. Plus, the support is always super-quick and kind: well done!

Davines
Italy
12 months using the app
December 22, 2018

I have been using the GemPages app to help build my website pages and couldn't be happier with its functionality and ease of use. Also, the staff is incredibly quick to respond and helpful when needed!

Paipite
France
12 months using the app
January 31, 2022

The page builder is really good, if you are not on the beginner level then it is very easy to understand and explains everything very well!
I had to get in touch with the costumer service where !Kenny! was extremely helpful, provided all the information i need and even surprised me with additional information that was really great! He replayed me super fast so i will give a 5 star review mainly because his kind help!

MDtogether
Spain
12 months using the app