Reviews (4,913)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing store functionality and aesthetics, noting its user-friendly drag-and-drop interface and conversion-optimized templates. Features like post-purchase funnels, built-in widgets, and A/B testing are highlighted. Exceptional customer support, including responsiveness and custom coding help, along with additional resources like video tutorials, are also highly praised, making it a valuable tool for optimizing online store performance.

January 25, 2024

Strong platform, partly with some limits and functions, but with the fast and strong support you get all wishes & ideas realized. Keep up the good work Gempage and the support.

Greetings go out to Tom =)

MeinWasser
Germany
8 months using the app
Edited December 6, 2017

Absolutely love this app. It allowed me to take a free limited Shopify theme and build out the home page and some interior pages exactly how I imagined them.

I tried a few different builders, and GemPages is definitely the most flexible of them all. You're only limited by your imagination here. I love that it's so easy to adjust the pages based on the screen size without having to know any coding. You should note that the mobile view is fitted more for larger phones like the plus series from Apple, so definitely check it out on a real phone versus just inside the editor.

Definitely give yourself a little time to get used to how everything functions in the app and if you have questions don't hesitate to contact Chris on chat through their website. Most times he's online when I have a question, otherwise he responds in less than a day and is super helpful.

You get a free trial, so definitely play around with it. You might even be able to build out a page before you have to pay and you don't lose your pages once you're done.

You can check it out in action here: https://missrenegade.com

I built the home page, FAQ & about page with it.

Missrenegade
United States
9 months using the app
December 10, 2017

I love this app because it helps me create pages for my website, KarifBeauty.com. It works well most of the time, but recently I had an issue with how on page I created was rendering on mobile. I got in touch with the support team and Chris fixed my issue instantly. I was surprised that they had support available on a Saturday morning (in NYC) and they were able to help me so quickly. I was pleased with the service; probably the best customer service I've received in a while.

Karifbeauty
United States
9 months using the app
October 7, 2019

Awesome page designer, I'm using it on multiple stores and it always helps me to create amazing looking stores.

WeBuildYourBrand | 100% Success Guarantee
Germany
9 months using the app
March 11, 2021

I used this app to make some pages more dynamic and they look fantastic! They customer support is amazing! Five stars :-)

Skyjems
Canada
9 months using the app
November 19, 2018

After trying to build my website with wordpress and clickfunnel, I can guarantee you that GemPages is by far the number one to me.

I could create exactly what I want from scratch without special knowledge and my website looks professional. That's all I needed !

I mean I'm just an entrepreneur, not a website creator or a web developer !

Let me also tell you that the support team is reallly good and reactive.

I recommend !

Enquetimmo
France
9 months using the app
January 10, 2018

GemPages is an incredibly useful tool and I'm very pleased to have invested in it. Above all, their customer support is spectacular! I've recieved assistance in real time with issues being resolved in a matter of minutes. Thumbs up!

Palit Co
United States
9 months using the app
May 9, 2024

Unfortunately, I spent hours working on a landing page for nothing. The AUTO save function and regular save function didn't work and the next day hours of work were for nothing. And the customer service is super incompetent. All they could tell me after hours was that the auto-save function worked and they couldn't help me. I will never use this software again.

Racershaver
Germany
About 1 month using the app
GEMCOMMERCE CO., LTD replied May 14, 2024

Dear Lukas,

We are deeply sorry to hear about the frustration that you experienced. We understand how valuable your time is and sincerely apologize for the inconvenience.

Upon investigating your case, we did not find any issues with our app's auto-save or regular save functions, and we are truly perplexed by the unexpected behavior you encountered. However, we will make sure to deep dive to prevent the same issue occurs in the future.

We regret if our customer service fell short of your expectations, and we apologize for any inconvenience caused by the delay in finding a resolution. We strive to provide excellent support to all our users, and we are sorry if we did not meet your needs on this occasion.

If you would be willing to give us another chance, we would love the opportunity to assist you personally and ensure a smoother experience.

Once again, we apologize for any inconvenience caused, and we thank you for your understanding.

Best regards,
GemPages Support Team

October 10, 2019

Coming from square space I wanted to find a platform that was similar to building webpages. I tried other apps close to gem pages but nothing compared. Its easy to use and the customer support is the best. Any issues I had they helped out with especially performing specialty coding on my product pages.

Mid Modern Living
United States
9 months using the app
September 30, 2019

What can I say. Gempages have the best support team. CIndy and Ann are always very pleasant and I love the direction they are going with gempages. Get this APP NOW. YOU WILL SAVE SO MUCH $$$$.

Donnay Tennis
United States
9 months using the app