Reviews (4,913)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing store functionality and aesthetics, noting its user-friendly drag-and-drop interface and conversion-optimized templates. Features like post-purchase funnels, built-in widgets, and A/B testing are highlighted. Exceptional customer support, including responsiveness and custom coding help, along with additional resources like video tutorials, are also highly praised, making it a valuable tool for optimizing online store performance.

September 6, 2020

I'm a novice web designer for our custom sportswear page so gempages was the perfect solution for us to get our website looking exactly how we want. I believe it balances ease of use and customisability well. 90% of the more difficult problems were solved by their great service.

AKU Teamwear
Australia
8 months using the app
October 16, 2019

Downloaded 3 different page builders but went ahead with GemPages because it's so professional and easy to use.

Sensei Formulations
Singapore
8 months using the app
October 30, 2022

I was up doing some work late at night and ran into some issues I needed assistance with. I reached out to the support team expecting them to get back to me tomorrow, but within a few minutes I had a response from one of their support team members, Tina . I went over several issues and she was able to assist me in everything, including screenshots of her screen to make the process easier for me to understand and learn. Really enjoy working with GemPages and 100% recommend them.

ForeverPaws
United States
8 months using the app
GEMCOMMERCE CO., LTD replied October 31, 2022

Thanks for letting us know that your time with us was well-spent. Your words of encouragement are definitely a source of motivation. We are thrilled that you loved your experience. Tina will definitely be happy to read what you wrote. We make customer experience and satisfaction our top priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to having more great experiences in the future!

Should you have any other concerns, please don't hesitate to reach us via live chat or email us at support@gempages.help.

June 7, 2022

A great app for page building, very simple to use, and has a great support tech that is always right to help you with everything you need.

Fiery Cosmetix
Israel
8 months using the app
December 10, 2020

App is very helpful for all of the landing pages that I need to create for my store and is fairly easy to learn. The customer service has been excellent and has gotten me out of some jams. I highly recommend this app.

The Good Gut
United States
8 months using the app
GEMCOMMERCE CO., LTD replied December 11, 2020

Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers. We're always happy to give you a hand whenever you need.
Best wishes!

Cindy | GemPages team

October 12, 2022

Gempages is really awesome! They've helped me build an awesome website for both my landing pages, product pages, and homes page. The customer support is really friendly and amazing. They reply quickly, and the overall service is top-notch! I highly recommend them.

JawCuts
United States
8 months using the app
GEMCOMMERCE CO., LTD replied October 14, 2022

Hey there! We are extremely happy to hear that GemPages has helped you to create great-looking pages and blogs and that you found the perfect blend of features and the functions required. Thank you so much for sharing your feedback and leaving us a review.

I'll be sharing this with the entire team. We appreciate your love and support.

March 31, 2023

Love Gempages - great support and highly customizable pages. So many resources too. Lots of pre built templates and support will build you custom designs if you need.

Nourished Natural Health
United States
8 months using the app
GEMCOMMERCE CO., LTD replied April 2, 2023

Your review helps us so much and we can’t thank you enough for taking the time to write it. Providing an enthusiastic service to our clients is very important to us, so to know we’re coming through is a big win!

February 2, 2023

This is a really good app with great customer service. I hope that it will be possible to edit the header section in the future.

QTPain
Lithuania
8 months using the app
GEMCOMMERCE CO., LTD replied February 6, 2023

Thank you for taking the time to share this positive rating! I will surely pass your kind words to our team.

November 2, 2022

Jane is the best customer support agent you have. Hope you treat her well‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎

DonSverige
Sweden
8 months using the app
GEMCOMMERCE CO., LTD replied November 3, 2022

Thank you for taking the time to share this positive rating! I will surely pass your kind words to our team.

December 12, 2018

This app is a must have for Shopify! You can edit mobile separately from desktop which is amazing. It honestly gives your store so much more flexibility and you can edit things very in depth to create the perfect pages/products/homepage. The support team is unbelievable as well and helped me with some technical things.

charkii
United States
8 months using the app