Reviews (4,914)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing store functionality and aesthetics, noting its user-friendly drag-and-drop interface and conversion-optimized templates. Features like post-purchase funnels, built-in widgets, and A/B testing are highlighted. Exceptional customer support, including responsiveness and custom coding help, along with additional resources like video tutorials, are also highly praised, making it a valuable tool for optimizing online store performance.

July 20, 2022

Je remercie Tony qui a été tres professionnel et réactif pour résoudre les problèmes de mon site . =)

TRAININGBOX
France
8 months using the app
GEMCOMMERCE CO., LTD replied July 21, 2022

Thank you so much for taking your time to leave us a review! I'll surely pass your kind words onto our support agent (Tony). Please don't hesitate to contact us via live chat or email support@gempages.help if there is anything more we can do to assist.

May 17, 2023

Amazing Customer Support, Whenever I have a question they typically respond within a few hours. They can get hands on access which makes fixing issues effortless. Thanks Tony!

Stat Brands
United States
8 months using the app
GEMCOMMERCE CO., LTD replied May 17, 2023

Thanks for taking the time to rate us, your feedback is greatly appreciated and helps us maintain a high level of service for our customers. Please let us know your concerns, if any. We guarantee that we will do everything in our power to ensure that you are completely satisfied.

December 7, 2023

I've been using GemPages for the past 6 months. We migrated our site from Wordpress to Shopify and had to completely rebuild the site. It was a big job, but it was a pleasant job as soon as we started using GemPages.

This app doesn't have ever feature that you could ever want, but it has almost every feature. The Shopify page builder is a joke compared to what you can do with GemPages. And above all, the customer support is top notch. They are extremely responsive and extremely helpful. I can't recommend this app enough.

Tru-Tone
United States
8 months using the app
May 7, 2018

Great app, I started off with Pagefly with some of my e-commerce stores and it did alright for a while but it was rather slow and bulky to try to deal with. The customer support was also a hit or miss every time. Using GemPages I've been receiving almost instant support and the page design system is a lot more intuitive for the designer (you) and easier to load for the guest (your customer). I would recommend the app just for the faster load times over pagefly if nothing else, which is crucial for SEO. Nicely designed and supported app.

Bio Pluton
United States
8 months using the app
November 16, 2022

My experience has been made so much easier with the help of Daniel at Gempages. He has been there to help with any of my questions which has been quite a few as I am new and has been polite and patient with me. Daniel made my Gempages experience a very positive one and I am so grateful.

Henleys & Co
United Kingdom
8 months using the app
GEMCOMMERCE CO., LTD replied November 18, 2022

Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. Daniel will definitely be happy to read what you wrote. We make customer experience and satisfaction our top priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to having more great experiences in the future!

Edited April 15, 2018

Both the app and the support has been amazing all the way. I can create stunning page and product pages in no time. You should get it, you'll be able to optimize your store in a complete new way. 100% recommend this!

Malmwatches
Sweden
8 months using the app
December 3, 2020

I am using this app for a while and the customer support is really nice! I had a lot of questions in the beginning and every-time they helped me out. Thanks to all Customer Support agents, you're doing a great job! The user experience of Gempages is really nice and easy to understand. You can even use it without experience. A lot of great features and third app integrations. Really recommended!

Asensum
Netherlands
8 months using the app
July 22, 2022

Just an absolute GEM of an app....use it to customize your store to your own persona, you won't regret it!

razorbackpro
Canada
8 months using the app
GEMCOMMERCE CO., LTD replied July 24, 2022

Wow! I would like to express my sincere gratitude for your recommendation! Don't hesitate to let us know if there is anything more we can do to help.

We're always happy to assist!

October 5, 2018

Une application géniale pour travailler toutes les pages de votre site que je l'utilise depuis quelques-moi déjà, je vous la recommande, le service client est vraiment de qualité

StartiShop
France
8 months using the app
November 16, 2022

These guys are amazing. Service 24/7. Highly recommend!!!! Whenever we have had an issue that have been blazing fast to help us through it

Meal Preps 4 Me
United States
8 months using the app
GEMCOMMERCE CO., LTD replied November 18, 2022

Hi, I would like to express my sincere gratitude for your recommendation! Don't hesitate to let us know if there is anything more we can do to help.

We're always happy to assist!