Reviews (4,914)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing store functionality and aesthetics, noting its user-friendly drag-and-drop interface and conversion-optimized templates. Features like post-purchase funnels, built-in widgets, and A/B testing are highlighted. Exceptional customer support, including responsiveness and custom coding help, along with additional resources like video tutorials, are also highly praised, making it a valuable tool for optimizing online store performance.

August 24, 2020

Very helpful. I didn't know what to do, and the person not only responded in a timely manner but literally did exactly what i needed and then made a video on how i can replicate it in the future. So amazing! 5 stars

Hairful®
United States
6 months using the app
May 11, 2023

Great app with excellent customer support! I had some trouble personalizing my website but they helped me to fix it.

Frames & Paws
Austria
6 months using the app
March 17, 2017

A few weeks ago, the company I'm working in, changed their shopsystem to Shopify.

We're selling most of our products (nutrition supplements) over a lot of backend funnels. Therefore we need conversion optimized sales & landingpages.

Gempage was the only plugin we found for Shopify, which has excactly the features like we had in our selling process before.

Once we needed a special feature, which was not available in Gempage.
So, I asked the support, if they can programm it for us.
Two days later, our requested feature was included into Gempage.

Thank's Gempage-Team for your amazing support!!

Everbody Test
Germany
6 months using the app
October 4, 2022

The most intuitive website builder for Shopify I have used. Support is very responsive and can provide custom liquid for you which is huge. Would recommend for any serious ecommerce business

Fire Pit Oasis
United States
6 months using the app
GEMCOMMERCE CO., LTD replied October 4, 2022

Thank you so much for your review and recommendation! Happy to hear that GemPages provided you the customisation options that you were looking for! Everything is looking excellent!

Feel free to let us know whenever you need assistance!

Cindy | GemPages Customer Success Team

November 10, 2020

It's the best app. Although there was a problem with compatibility with the theme I used. They did their best to solve all the problems quickly.

AUSTERGLOBAL
South Korea
6 months using the app
November 11, 2022

I've been using this plugin for almost half a year and have been modifying various pages of my store through it, and their customer service has been prompt in helping me solve any problems.
I like it very much.

Ctronics
China
6 months using the app
GEMCOMMERCE CO., LTD replied November 14, 2022

Wow! Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime.

November 16, 2022

This app helps make my product pages absolutely POP! While, initially, it's got a bit of a steep learning curve, once you've got it down it becomes second nature and is extremely efficient. On top of this, there customer service is phenomenal! Always get back to you in a good timeframe and are quick to solve any problem.

Melody's
Canada
6 months using the app
GEMCOMMERCE CO., LTD replied November 18, 2022

Hi,

Your review helps us so much and we can’t thank you enough for taking the time to write it. Providing an enthusiastic service to our clients is very important to us, so to know we’re coming through is a big win!

All the best

August 1, 2023

Nice support. I had difficulties in multi-lingual settings on my page, their support team did a good job and the problems were solved.

TAKE-UP Jewelry
Japan
6 months using the app
June 16, 2022

I absolutely love GemPages. I'm just launching my store and they have been extremely helpful in assisting me with technical questions. I highly recommend this app for beautiful pages. I was able to easily create beautiful product pages, collection pages, and landing pages pretty quickly.

Mindful Collective Shop
United States
6 months using the app
GEMCOMMERCE CO., LTD replied June 22, 2022

Thanks so much for supporting us with a 5-star review. It's wonderful to hear that you are satisfied with what GemPages provides. We will continue to strive to make your experience even better moving forward.

Cindy | Customer Success Team
GemPages Page Builder

May 26, 2023

Honestly, I am not a tech person but this app is AMAZING, and the customer service is truly everything. Every time I speak with someone, they are able to figure out exactly what is wrong and help. I also love that I learn so I can manage issues quickly myself moving forward. This app was recommended to me and it is such a great addition to your store. WELL worth it. Thanks Touqir for your help!

Woosah Bride
United States
6 months using the app
GEMCOMMERCE CO., LTD replied May 28, 2023

Hi,

We're delighted that our efforts have contributed to the success of your business. Should you have any other concerns, please don't hesitate to reach us via live chat or email us at support@gempages.help. We're here to help you achieve success, always.