Reviews (4,594)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants report significant boosts in sales and conversion rates, appreciating the cost savings from not needing multiple additional apps. The drag-and-drop interface is user-friendly, with extensive customization options, templates, and widgets. The post-purchase sales funnel feature is particularly effective. The app integrates well with other tools and allows easy page export when changing stores. Performance is reliable and fast, with exceptional customer support. Issues are often resolved promptly, sometimes within minutes or hours. Regular updates and new features show a commitment to improvement. Support representatives like Justin, Ken, Miley, Morgen, Roxanne, and Tony are frequently praised for their 24/7 availability and helpfulness in fixing issues and educating merchants. Highly recommended for its value, robust features, reliable performance, and outstanding customer support.

October 29, 2022

Cleanes web page editor. I had an issue and needed help, contacted support and my issue was resolved quickly. A coding issue i would have been unable to resolve on my own and they took care of it quickly. Highly recommend.

Calareys
United States
4 months using the app
GEMCOMMERCE CO., LTD replied October 31, 2022

I would like to express my sincere gratitude for your recommendation! Don't hesitate to let us know if there is anything more we can do to help. We're always happy to assist!

October 12, 2022

support was great. Tony did a fantastic job with helping me resolve my issue. Best customer service experience and would definitely recommend others to using GemPages

The Hendon
United States
4 months using the app
GEMCOMMERCE CO., LTD replied October 14, 2022

Thank you so much for taking your time to leave us a review! I'll surely pass your kind words onto our support agent (Tony). Please don't hesitate to contact us via live chat or email support@gempages.help if there is anything more we can do to assist.

GemPages Customer Success Team!

Edited April 4, 2018

very good app, love it! helps my store alot and the customer service is on point!

Excellent Babies
Sweden
4 months using the app
June 6, 2023

Super accompagnement, la fille Abbie est un ange, elle m'a aider à avancer de manière très efficace grâce à son écoute active.

Terra-Zone
France
4 months using the app
GEMCOMMERCE CO., LTD replied June 7, 2023

We are so delighted that you rate our support 5 Star. We strive to provide just that for all our customers. We're excited to be your companion as you watch your business growth.

March 3, 2020

Great support! Really easy to use platform and helps you achieve your goals very well. Highly reccomend.

REGEN
United States
4 months using the app
March 21, 2022

Love this page builder app! Easy to use and they look great! I've used it for a few of my stores now. Customer service is awesome too!

HOMA
Australia
4 months using the app
March 16, 2020

Great app! Very useful and easy to use. The support teams are also respond super quick. Wish could put more star rating it.

Mini Block Lab
China
4 months using the app
June 29, 2020

really nice support, helped me fix some tricky porblems in my store. very polite and professional help

Frametastic
Germany
4 months using the app
Edited January 11, 2021

GEMpages is by far the Best site builder i have tried, support is awesome too. Definitely worth giving it a try!

The Instantly Ageless Inc.
France
4 months using the app
August 15, 2023

The application, of course, but also the very courteous and helpful support makes the page safe and secure.
The fast response time was also very helpful.

Handwer(ハンドベル)
Japan
4 months using the app