Reviews (4,596)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants report significant boosts in sales and conversion rates, appreciating the cost savings from not needing multiple additional apps. The drag-and-drop interface is user-friendly, with extensive customization options, templates, and widgets. The post-purchase sales funnel feature is particularly effective. The app integrates well with other tools and allows easy page export when changing stores. Performance is reliable and fast, with exceptional customer support. Issues are often resolved promptly, sometimes within minutes or hours. Regular updates and new features show a commitment to improvement. Support representatives like Justin, Ken, Miley, Morgen, Roxanne, and Tony are frequently praised for their 24/7 availability and helpfulness in fixing issues and educating merchants. Highly recommended for its value, robust features, reliable performance, and outstanding customer support.

February 6, 2023

I've been using Gem pages for a few months now and it's been a game changer! Also their support team is amazing! 'Ikram' helped me with all my needs quickly and thoroughly, highly recommend!

TheBathroomBuddies
Australia
4 months using the app
GEMCOMMERCE CO., LTD replied February 9, 2023

Thank you for your review! We are so happy that our support agent (Ikram) was there to assist you, everything looks fantastic. Don't forget to reach us via live chat or email, if you need us we are here to help!

November 22, 2019

This app is amazing Would highly recommend. Before using this app I struggled to make a good looking website; now it is easy to create a GREAT one.

CattractionBeds
France
4 months using the app
December 19, 2020

With this App, the features are endless. It´s definitely worth it´s price.
But I have one problem when you deinstall the App the features stay there that´s very practical for shops which don´t make that much money. So they can save some money. But after some weeks there are often some bugs. So you have to reinstall the app, than everything is normal again without changing someting. One extra feature in your App I would wish me is a Photoupload-Button i can add directly with Gempages. Because so I coul save the costs for the Photoupload-App and it´s a bit annoying to add the Photoupload-Button with another App into Gempages. But this is the only one I wish here. Keep working, the support is amazingly fast!

iamyellow
Germany
4 months using the app
GEMCOMMERCE CO., LTD replied December 21, 2020

Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers. We're always happy to give you a hand whenever you need.

Don't forget to reach us via live chat or email, if you need us we are there to help!
Best wishes!

Janie | GemPages Support team

July 15, 2022

Great customer support team who will help you with any questions. Awesome landing page customization. Definitely recommend

The School of Hard Knocks
United States
4 months using the app
GEMCOMMERCE CO., LTD replied July 18, 2022

Thanks for sharing such kind words. We promise to always support you until you are satisfied. If you have any concerns, please remember we're always here. Contact us via live chat or email at support@gempages.help and enjoy more of our professional support services.

Cindy | GemPages Customer Success Team

September 19, 2022

So much flexibility and the support are really great. Very rare they can't give me a solution even for things that I didn't think were possible within Gempages!

Aftersmile
Australia
4 months using the app
GEMCOMMERCE CO., LTD replied September 19, 2022

Thank you for rating your experience with GemPages! We strive to provide our customers with the greatest possible experience. If there is anything more we can do to assist, please do let us know via live chat or email support@gempages.help.

Thank you very much!

January 6, 2021

Awesome app! They have good customer service, always there to help you!
Really easy to use even if you're a begginer.

FollicleBooster
United States
4 months using the app
February 6, 2023

I am incredibly impressed with this Page Builder. It is packed with an abundance of features and advantages, making it the best I have ever used. The support team, particularly Mona and Daniel, has been incredibly helpful and responsive. I appreciate their assistance and am grateful for their support. Thank you.

gırlo
Germany
4 months using the app
GEMCOMMERCE CO., LTD replied February 9, 2023

We're proud to assist with your business. Glad to hear that Mona & Daniel were there to help you get familar with GemPages. If there is anything more we can do to assist, please do let us know via live chat or email support@gempages.help. Thank you very much!

April 25, 2023

It is very easy to build up the Site that you want. Also the customer service responds very polite and also very quick. Would recommend:)

Printypics
Germany
4 months using the app
GEMCOMMERCE CO., LTD replied April 27, 2023

Thank you for your review! We are happy that our support team was prompt in their response, and that they were able to help you. Thank you very much for using GemPages!

May 11, 2020

My experience with Gem Pages is above good! amazing customer support: always going above my expectations whenever i approach the team for assistance they do there best to come back to me with a suitable solution... they are knowledgeable and very professional! the app it self is fantastic i can make change son my store with simple clicks :)

Smyle Gem
Malaysia
4 months using the app
October 7, 2020

Amazing. Not only is it simple to use, great for making pages, editing how you want. BUT the best of all their support is the absolute best.

Sale Alleyy
Australia
4 months using the app