Reviews (4,915)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing store functionality and aesthetics, noting its user-friendly drag-and-drop interface and conversion-optimized templates. Features like post-purchase funnels, built-in widgets, and A/B testing are highlighted. Exceptional customer support, including responsiveness and custom coding help, along with additional resources like video tutorials, are also highly praised, making it a valuable tool for optimizing online store performance.

June 22, 2022

Great app, the support team is incredible. They are always available to help me within a short period of time and they are super polite and effective.

alphacave
Hungary
5 months using the app
GEMCOMMERCE CO., LTD replied June 22, 2022

Thank you for your review! We are happy that our support team was prompt in their response, and that they were able to help you. I'll surely pass your kind words onto our team.

Don't hesitate to reach us if we can do anything to assist! Best wishes!

March 21, 2022

El soporte técnico es realmente eficiente ( atendida por Kenny). Han estado disponible cada vez que necesité guía técnica. La comunicación ha sido muy fluida entregándome respuestas rápidas y solución inmediata a todos mis requerimientos que han sido varios.
Muchas Gracias !!!! The technical support is really efficient (attended by Kenny). They have been available whenever I needed technical guidance. Communication has been very fluid, giving me quick answers and an immediate solution to all my requirements, which have been various.
Thank you very much !!!!

Wowtamins España
Spain
5 months using the app
Edited December 3, 2017

Excellent app and great customer support. This 'must have' app could have saved us an insurmountable amount of time and resources. No more waiting for developers or extra costs to make minor changes. The possibilities are endless with designs and functionality. We are excited to have this in our featured apps.

www.ezt.biz

Eztbiz
United States
5 months using the app
August 15, 2023

Application très complète qui permet un très large choix de possibilités.

Et quel support ! Toujours présent, toujours à l'écoute, ils se plient en 4 pour vous aider et obtenir ce que vous souhaitez.

Un grand merci !

Ma Vaisselle Durable
France
5 months using the app
June 19, 2023

This is a fantastic app, essential for anyone who wants to create custom pages, without any coding knowledge or prior experience. It has been invaluable to me so far, and very intuitive to use.

Lastly and most importantly, the customer support (I'm talking about you, Daniel!) is OUT OF THIS WORLD. I have never seen such incredible customer support in any other platform, company, etc. They respond almost immediately, are very friendly and down to earth, and their team fixes any of your issues lightning fast (including instructions, explanations, and graphics with it). Cannot recommend enough, thank you GemPages.

Zarine
United States
5 months using the app
GEMCOMMERCE CO., LTD replied June 20, 2023

We're proud to assist with your business. Glad to hear that Daniel was there to help you get familar with GemPages. If there is anything more we can do to assist, please do let us know via live chat or email support@gempages.help. Thank you very much!

December 14, 2022

Very simple and easy-to-use page builder has everything you need to create good pages, if you need any help or anything more, just contact support and they will help you get done whatever is needed. Thanks to Muiz for the great support.

Magify
United Kingdom
5 months using the app
GEMCOMMERCE CO., LTD replied December 16, 2022

Hey there! We are extremely happy to hear that GemPages has helped you to create great-looking pages and blogs and that you found the perfect blend of features and the functions required. Thank you so much for sharing your feedback and leaving us a review.

I'll be sharing this with the entire team. We appreciate your love and support.

August 2, 2022

Very responsive and patience customer support. Gempages is so user friendly! Recommend to all E-commerce owner.

snugp.com
Malaysia
5 months using the app
GEMCOMMERCE CO., LTD replied August 4, 2022

Thank you for your review! We are happy that our support team was prompt in their response, and that they were able to help you. Thank you very much for using GemPages!

All the best!

May 16, 2023

Una app muy buena, ha mejorado mis ventas muchísimo además de perfeccionar mi estrategia de marketing, sobre todo recalcar que la atención al cliente es bestial me solucionan cualquier error que tenga...

BodyGlow
Spain
5 months using the app
GEMCOMMERCE CO., LTD replied May 16, 2023

Thanks so much for supporting us with a 5-star review. It's wonderful to hear that you are satisfied with what GemPages provides. We will continue to strive to make your experience even better moving forward.

November 20, 2017

The best drag and drop app out there, we love how easy it is to make simple to complex changes or build a new page from scratch! Chris is super duper helpful, going way beyond to help in every way 24/7! <3

Wacmicroverse
Singapore
5 months using the app
July 8, 2022

I use Gempages as an agency to develop custom pages. I have more than 20 years experience and i never had such excellent support. Gempages is a great tool and the support is even better!

BergHOFF Belgium BV
Belgium
5 months using the app
GEMCOMMERCE CO., LTD replied July 10, 2022

Our team thrilled to receive such great rating. Happy to hear that you enjoy the app. Thank you so much for your support. Our entire team at GemPages ASIA greatly appreciate it. If there is anything more we can help, please do let us know. We're always happy to give you a hand!

Cindy | Customer Success GemPages Team