Reviews (4,915)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing store functionality and aesthetics, noting its user-friendly drag-and-drop interface and conversion-optimized templates. Features like post-purchase funnels, built-in widgets, and A/B testing are highlighted. Exceptional customer support, including responsiveness and custom coding help, along with additional resources like video tutorials, are also highly praised, making it a valuable tool for optimizing online store performance.

October 11, 2023

The best shopify app, for designing the creative website. Fast customer support, with inhand fast resolutions.

The Nail Treasure
India
5 months using the app
July 16, 2018

If i could give gempages 10 stars i would have done it!
i have tried many page editing apps, but have not found anything comparable to gempages. they let you do basically everything you need to do, their support team is on call always and they always fix any issues that come up.
very responsive and professional team.
Now going back to the app, you can basically bring any design idea that you have into action. it is very simple to use and you do not need to be a savy computer person to learn how to work with it.
I am extremely happy with gempages and advice everyone who's in the business to use them!
thank you!

Cutieptutie
United States
5 months using the app
September 22, 2020

Ken was super helpful. He answered all my questions successfully and timeous. I can be quite a frustrating customer as I am new to all of this and my knowledge is very minimal but he was patient and went beyond all expectations. Looking forward to building some amazing sites with gEm Pages.

GODAHAV
New Zealand
5 months using the app
October 21, 2022

Easy to use and functionality of the page builder is great. I would like to highlight the great support. While building the Webshop, we had a few questions, issues, bugs but all was resolved very quickly thanks to the great support team!

Wynn Petfood
Germany
5 months using the app
August 15, 2023

GemPages is FREAKING AMAZING! I have been using ShoGun to build my website and always thought it was top of the line until I discovered GemPages. The interface is beginner friendly and includes many different elements that are not found on competitors websites. These elements allow me to market my product way more effectively that if I were using a competitors website. Also, the customer support is FANTASTIC! After encountering a problem with my page not publishing, I contacted customer support and they were able to deploy a tech team to find the problem and devise a solution. Oh and I forgot to mention - ALL UNDER 24 HOURS! GemPages is the perfect website to help build my store and I will NEVER be going back to ShoGun or any other competitor.

RainTune
United States
5 months using the app
GEMCOMMERCE CO., LTD replied August 25, 2023

Thank you so much for your feedback! We're so glad to hear that you're loving GemPages. We really appreciate your kind words about the interface and the customer support. We're always working to improve our platform, and it's great to hear that you're finding it so helpful.

We're also glad to hear that we were able to help you with your page publishing issue. We know how important it is for our users to be able to publish their pages quickly and easily, so we're always working to make sure that our platform is as reliable as possible.

Thank you again for your feedback! We're always looking for ways to improve, and your input is invaluable.

December 26, 2019

The support team is AMAZING. Tina was great! She showed me how to fix my problem if it happens again in the future with a video link. I appreciate it. Thank you!

Bonsenkitchen
United States
5 months using the app
January 13, 2021

I used this app to personalize my Store. I really Love it! For every problems the customer Service it's super available, especially Tom. Super Advised ;)

Segreto Digitale
Italy
5 months using the app
February 20, 2023

Amazing customer service. Quick, pro and polite. They are willing to go above and beyond to help you.

My Store
United Kingdom
5 months using the app
GEMCOMMERCE CO., LTD replied February 20, 2023

Thank you so much for this stunning review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime!

May 26, 2020

I tried a few other page building apps and was very happy when I found GemPages. It's very easy to use, intuitive, and well thought-out with great features.

The best part about GemPages is the amazing support team. All my questions/issues were all addressed and resolved quickly. The response time was impressive and the support team is very knowledgeable (and a pleasure to work with). Tina and her colleagues were so helpful and fixed all the issues I was experiencing.

Highly recommend. I don't know how I would have built my website without GemPages!

Three Loves NYC
United States
5 months using the app
November 2, 2022

Muy buen soporte. Además de que la herramienta facilita muchísimo la conversión y el diseño a voluntad. El soporte fue rápido, oportuno y eficaz. Recopmendadísimo

Go Shopping Colombia
Colombia
5 months using the app
GEMCOMMERCE CO., LTD replied November 3, 2022

Thank you so much for your review and recommendation! Happy to hear that GemPages provided you the customisation options that you were looking for! Everything is looking excellent!

Let us know via live chat or email support@gempages.help if there is anything else that we can help you with!