Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly, customizable features that allow for professional website creation without coding. Its drag-and-drop functionality and intuitive design interface are highly praised. The technical support team is recognized for their prompt, expert assistance. Some merchants have requested an A/B testing feature for tracking sales conversions. The app integrates well with Shopify and other apps, providing a comprehensive solution for enhancing online stores.

March 2, 2021

Best support. They were able to quickly help me with alot of techincal issues super fast. I really appreciate their help

cleanfirst.co
Malaysia
2 months using the app
GemPages replied March 5, 2021

We're so happy to hear that you and your team find GemPages helpful to your projects. They're amazing!

If there is anything more we can help, please do let us know. We're always happy to give you a hand!

Edited June 20, 2018

A MUST HAVE FOR A SUCCESSFUL STORE

I've tried Shogun and other apps, and can really tell that GemPages is the best.

It has useful templates, guides and online support to do anything you want. The webpages built with GemPages are loading fast and beautiful.

There is a learning curve to master GemPages (just as with any tool) but once you get a hold of it it becomes one of the best shopify apps available.

There are still however some lacking features:
- easy alignment of text blocks & other elements
- separate mobile view editing (without impact on desktop)
- easy and error-free text/heading style customization.

Overall I would really recommend this tool for store owners who do not want to pay $150+ for a paid theme but want to have a custom store.

Chris from Support team is also a great guy and really helpful

Retail Renaissance
Russia
2 months using the app
November 12, 2018

Super application, really allows to make beautiful page whether the home page or product pages, in addition to that the service, I had a problem with my theme, answer in 5 min problem set in 1 hour, I really recommend this app

L'univers de la licorne
France
2 months using the app
January 14, 2020

Great App and wonderful customer support! App is really helpfull and it completely meets my expectations. Thank you guys: well done!

Linari Nanotechnology
Italy
2 months using the app
May 2, 2017

We have found this app to be very useful for our website needs. Chris is very responsive and though the app has some bugs, he always is quick to try and fix the problem and is willing to work with you. The app is also truly responsive to mobile devices which is a plus. The drag and drop features are easy to use and he is always adding more features. Overall very happy with this app.

Puppy Culture
United States
2 months using the app
August 27, 2020

Great app!
The drag-and-drop makes it super easy to use and visualize, but you are able to edit the code used where necessary to really customize everything to the way you want it.
SUpport is great and has been quick to solve any issues that I have (considering our time zine difference)

The Great Egress Company
Canada
2 months using the app
October 9, 2020

The app is a little tricky to use at first but the customer support is amazing. My problem was solved within a matter of minutes

The Purity Shop
United States
2 months using the app
January 26, 2023

The landing page builder is the best of the best and the support is simply awesome. I had a problem and Anthony from support solved my problem in 10 minutes.

Well o'clock
Slovenia
2 months using the app
GemPages replied January 27, 2023

We're proud to assist with your business. Glad to hear that Anthony was there to help you get familar with GemPages. If there is anything more we can do to assist, please do let us know via live chat or email support@gempages.help. Thank you very much!

April 6, 2023

Great app with a very helpful customer service. Can build pretty much anything i had in mind to up my CR

Build 'Em Pets
Netherlands
2 months using the app
GemPages replied April 6, 2023

Thank you for sharing your positive experience with the app and customer service. It's great to hear that the app was able to help you build everything you had in mind to improve your conversion rate. Please feel free to reach out if you have any further questions or feedback.

May 28, 2018

I'm blown away by the support received whilst building my site through GemPages. With no web design or coding experience I have used other Shopify app page builders to create my website in the past, with no spectacular results. Then I found GemPages! I love how easy it is to navigate and create beautiful pages and I also love their free templates that I can use and adapt to my liking. The only negative thing I can say about this app is the lack of undo or redo feature which can sometimes be frustrating if I accidentally make a minor mistake. The most important factor for me in paying for a product is the level of customer service I will receive. GemPages is by far the best customer service I have ever experienced online for web design. No matter how small my problem, there is always someone I can speak with 24/7 - So a huge than you to Chris and the team at GemPages! I definitely recommend this!

Ohshiit
Australia
2 months using the app