Reviews (4,914)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing store functionality and aesthetics, noting its user-friendly drag-and-drop interface and conversion-optimized templates. Features like post-purchase funnels, built-in widgets, and A/B testing are highlighted. Exceptional customer support, including responsiveness and custom coding help, along with additional resources like video tutorials, are also highly praised, making it a valuable tool for optimizing online store performance.

February 9, 2021

The best customer service of any app I've used on Shopify. They always take the time to help me figure things out. Thank you!

Noophoric
United States
5 months using the app
GEMCOMMERCE CO., LTD replied February 10, 2021

Thank you for your review! We are happy that our support team was prompt in their response, and that they were able to help you. Thank you very much for using GemPages!

Don't forget to reach us via live chat or email, if you need us we are there to help!

All the best!

March 25, 2021

Loving Gem Pages so far. Customer support is excellent. Tom has written 40 lines of custom code for my store in order to add a new feature. The professional plan is worth it just for the customer support.

SecureTheStash
United Kingdom
5 months using the app
GEMCOMMERCE CO., LTD replied March 27, 2021

We're proud to companion with your business. Glad to hear that support agent - Tom was there to help you get familar with GemPages. If there is anything more we can do to assist, please do let us know via live chat or email support@gempages.help. Thank you very much!

July 23, 2023

It is very easy to use, and it has a lot more options and potential for creating an amazing looking store. The support staff is also very helpful.

LuxeFlow
United States
5 months using the app
April 6, 2021

Tool works good, but sometimes have some errors. However, they have a quick and effective customer service! Defintely recommend Gempages.

EigenMeubel
Netherlands
5 months using the app
September 5, 2018

Very good page builder... Easier to use than clickfunnels, great !

Boutique Guitaristes
United States
5 months using the app
January 6, 2021

Super helpful and patient. They will help you fix any issues and will answer any and every question until you get the help you need.

Home Hacks
United States
5 months using the app
GEMCOMMERCE CO., LTD replied January 7, 2021

Hi my friend,

Your review helps us so much and we can’t thank you enough for taking the time to write it. Providing an enthusiastic service to our clients is very important to us, so to know we’re coming through is a big win!

All the best!

Edited October 21, 2020

I love using this intuitive app to build better pages on my shopify site. The support is amazing. Highly recommended! Update - still LOVING this app and very grateful for the wonderful support team!! Pity I can review twice! Five Stars!

Pawsome Treasures
United Kingdom
5 months using the app
April 23, 2022

I LOVEEEE GEM PAGES. I HAVE BEEN USING IT FOR MONTHS NOW AND EVERYTHING IS SO SEAMLESS. THE SUPPORT TEAM - LARA - IS SUPER AMAZING! SHE CAME THROUGH FOR ME! THANK YOU SO MUCH FOR YOUR PATIENCE WITH ME

Swirl Hoop
United States
5 months using the app
November 21, 2022

you can build unique-looking pages using this app. their team is awesome, they help with literally anything. they help integrate apps properly and can even assist you with coding problems. amazing app and an amazing team behind it is what matters. i have used other page builder apps but by far Gem is the greatest out there.

WeThera
Israel
5 months using the app
GEMCOMMERCE CO., LTD replied November 22, 2022

We're proud to assist with your business. Glad to hear that our support team was there to help you get familiar with GemPages. If there is anything more we can do to assist, please do let us know via live chat or email support@gempages.help. Thank you very much!

February 19, 2021

Great app probably the best on the market. Not even expensive for what it is. The customer service is responding.

FunkyLama
Japan
5 months using the app
GEMCOMMERCE CO., LTD replied February 19, 2021

Thank you for taking the time to share this positive rating! I will surely pass your kind words to our team