Reviews (4,913)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing store functionality and aesthetics, noting its user-friendly drag-and-drop interface and conversion-optimized templates. Features like post-purchase funnels, built-in widgets, and A/B testing are highlighted. Exceptional customer support, including responsiveness and custom coding help, along with additional resources like video tutorials, are also highly praised, making it a valuable tool for optimizing online store performance.

August 2, 2018

GemPages is genuinely an incredible product. Such a revelation for those that aren't advanced coders. My experience with customer support has been flawless and they helped me create some custom elements within minutes. Not a bad thing to say.

Soweflow
United Kingdom
5 months using the app
Edited November 28, 2019

Gempage is actually really great ! i'm a creative guy although i'm not a technical guy which means the technical aspect of making something can stop me from doing it. But thanks to gempage i was able to put my vision down and make it real. have a look yourself at ghost-audio.com .
I most definitely advise it to any one wanting to leverage the look and feel of his website. Plus customer service is great, Cindy fixed my issues really fast, i'm impressed how everything around shopify is working !

GHOST-AUDIO
United States
5 months using the app
December 6, 2023

Still getting charged even after deleting this app

BodySonicUS
United States
5 months using the app
GEMCOMMERCE CO., LTD replied December 11, 2023

We apologize for any confusion regarding the charges. We'd like to clarify that our billing system is managed by Shopify, and as a third-party app, we adhere to their policies.

We understand that your billing cycle ended on November 13, and you uninstalled the app on November 20. Unfortunately, due to the billing cycle falling into the next period, charges may have occurred after the uninstallation. We sincerely apologize for any inconvenience this may have caused.

We're here to assist you further and would appreciate the opportunity to look into the charges for you. Please reach out to us directly, and our support team will work diligently to address any concerns and provide the assistance you need.

Thank you for your understanding, and we look forward to resolving this matter for you.

Best regards,
GemPages Support Team

June 6, 2023

GemPages has been a game-changer for my Shopify store. The intuitive drag-and-drop editor and pre-designed templates made it incredibly easy to create stunning and professional-looking pages. The flexibility and power of the features allowed me to customize every aspect of my pages to align with my brand. What truly sets GemPages apart is their exceptional support team. Whenever I had questions or needed assistance, they were always prompt, knowledgeable, and went above and beyond to ensure my success. Thanks to GemPages, my store now stands out and converts better than ever. I highly recommend it to any Shopify merchant looking to take their store to the next level!

ColonialAcresCoins
Canada
5 months using the app
April 18, 2024

There are shopify apps and then there is Gempages, they have completely separated themselves from the competition with a friendly easy interface and a customer service and tech team that I haven't experienced in years. They will work diligently to find a solution and their response time is incredible. In a sea of shopify apps I strongly suggest you start with Gempages!

Delepine Creative
United States
About 2 months using the app
April 28, 2023

Love this page builder and the team at gempages. They really do go the extra mile to help you with your pages and build extra functionality. Much appreciated gempages and team!!!

Uber Morning
United States
5 months using the app
GEMCOMMERCE CO., LTD replied April 29, 2023

Thank you so much for your review. We are thrilled that you are enjoying the app and that you found it easy to use! It's looking awesome!

Feel free to let us know whenever you need assistance!

January 15, 2018

Beautiful contact page! Insert the google map without coding! Nice work!

Homesweetz
United States
5 months using the app
November 1, 2020

This is a great app. I highly recommend it to anyone who wants a great looking website or landing page, It's very easy to use and the customer service is great. I had some issues with one of the widgets on the page builder and Steve from customer service helped me resolve the matter. He was very patient, friendly and took care of the problem with ease, all I had to do was sit back and let him take care of the rest. Turns out the problem was caused by a small, minute detail I'd overlooked when placing the widget onto the page. Thank you Steve for all of your help!

BraceFitPro
United States
5 months using the app
September 13, 2023

I had an issue as a new user and the team absolutely crushed it with their excellent customer service. I worked in the customer service industry for 10+ years in various roles and their support team is world class!!

wikid
United States
5 months using the app
October 8, 2018

I used this app and its really great! i can easily customize any page i want to, easy to use, highly recommend it!

LittleFancy.co
France
5 months using the app