Reviews (4,913)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing store functionality and aesthetics, noting its user-friendly drag-and-drop interface and conversion-optimized templates. Features like post-purchase funnels, built-in widgets, and A/B testing are highlighted. Exceptional customer support, including responsiveness and custom coding help, along with additional resources like video tutorials, are also highly praised, making it a valuable tool for optimizing online store performance.

April 5, 2023

Best store builder app! Very easy to use, so many good things to decorate store and increase Conversion Rate, excellent sample template. VERY fast support! Thanks so much!

Wolfnotch
Hong Kong SAR
5 months using the app
GEMCOMMERCE CO., LTD replied April 6, 2023

Your review helps us so much and we can’t thank you enough for taking the time to write it. Providing an enthusiastic service to our clients is very important to us, so to know we’re coming through is a big win!

March 21, 2018

Janie was the only helpful person. Spoke with Chris and he gave me the wrong information which wasted my time.

There seems to be a HUGE time difference because I have been up for 2 nights talking to the support staff on the changes that needed to be made. Staff doesn't get back to you until 11pm my time.

Thankfully Janie figured out my issues and completed what I needed to have done. Without her, I would have demanded for a refund.

Alex Skeffington
Canada
5 months using the app
May 9, 2022

Dear Emma-
Thank you so much for all your help enable me to achieve what I want with my store's home page. You are amazing, your entire team is amazing. Thank you -

By Baano
United States
5 months using the app
December 15, 2020

The app is just amazing! It makes creating and modifying your store so convenient. The supporting team is very helpful and accurate with their navigations. I strongly recommend it!

Health Is Leading
Bulgaria
5 months using the app
GEMCOMMERCE CO., LTD replied December 17, 2020

Our team thrilled to receive such great rating. Happy to hear that you enjoy the app. Thank you so much for your support. Our entire team at GemPages ASIA greatly appreciate it.

September 7, 2020

10/10 would recommend it! Helps me a lot for my business. and the customer service is very good and helpful!

Nappa Milano
Indonesia
5 months using the app
October 25, 2019

Incredible app and fantastic support! Finding this has made my day. Highly Recommend. Very user friendly.

Best Bits n Bobs
Australia
5 months using the app
May 14, 2024

This app takes a tiny bit to catch the hang of, however, once you do, its game over. You can literally do anything with it, 10X better and more options than creating in the basic shopify themes.

If you want your site to be able to reflect the feel of your brand, this is the web builder to use, I've used multiple and this one is far better than the rest.

Highly recommend starting out with the middle of the road option so you get access to live chat support, unbelievably helpful.

I was stuck waiting on coders and designers to help me do something on my site but with this web builder and their quick support response times I can just do it myself, implement and launch in minutes.

Flat Iron Fungi
United States
17 days using the app
July 20, 2018

I´ve tested all the page builders there is, and Gempages is definetly the most versatile one. It adapts to my theme perfectly, the templates are very proffesional and they look amazing. I can create every possible layout I can think of with Gempages.

The customer support is by far the best. They´re polite and very helpful. I have no coding skills, but Chris immediately responds to my questions. He also went beyond what I consider the scope of support to help me adjust a few changes. Amazing support!

I absolutely recommend this app.

Www Tryggkompetanse No
Norway
5 months using the app
March 24, 2024

We absolutely love GemPages! (No; seriously!). After an incredibly frustrating time using the Zipify Page Builder and spending countless hours with it, we discovered it wasn't suitable for our needs. With GemPages, we've encounters zero issues and actually found that it is not only easier to use and faster loading, but it had the customisable options that we so desperately needed. They also don't impose as many restrictions as other page builders do. How about the Support? That has been perfect; too! So we honestly can't give GemPages anything but a 5* rating!

WONDERCRAFT LTD
United Kingdom
3 months using the app
May 24, 2020

This app is a game changer. It completely turned my store around. Support is.great and always willing to help

Commanda
Canada
5 months using the app