Reviews (4,914)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing store functionality and aesthetics, noting its user-friendly drag-and-drop interface and conversion-optimized templates. Features like post-purchase funnels, built-in widgets, and A/B testing are highlighted. Exceptional customer support, including responsiveness and custom coding help, along with additional resources like video tutorials, are also highly praised, making it a valuable tool for optimizing online store performance.

August 14, 2020

Wow, the support team is AMAZING! With such type of design tools, people tend to have a ton of questions, but the support team is there 100% backing you up with an instant reply, video explanation, even reviewing the store to help you build whatever you have in mind. I can't wait to see how this tool & team continue to grow. Best of luck! Forever subscribed!

GoDoggy
Japan
4 months using the app
March 27, 2020

I always look for more to do with my website and want to have lots of freedom and creativity when I edit my website. This app lets me do that perfectly and I prefer it to any website builder out there. They also have very good customer service. Tina was especially helpful in helping me set up and link multiple collection pages. I definitely recommend to anyone who wants the best for their website.

Skin Care Crate
Canada
4 months using the app
August 14, 2023

i had a slight issue with some images displaying on my store,
i decided to hit the chat button down the bottom and try and ask for help,
the support staff within minutes responded, had a look, they needed to dig deeper, then a short few minutes later they responded with a fixed version,
i randomly said if you see any thing else on the page that they could see could need a touch up, thinking i would be told something generic like not our job, they had a look and came back to me with a couple of tweaks i missed and ideas to think about, 100% happy with gempages if this is the support offered

Cheeky-Prints
Australia
4 months using the app
GEMCOMMERCE CO., LTD replied October 9, 2023

Thanks for letting us know that your time with us was well-spent. Your words of encouragement are definitely a source of motivation. We'll surely pass your words along to the whole team.

August 31, 2020

I cannot complain about Gempages´suppor team, they have always been so nice to me when I´ve needed their help to create some complex stuff. Regarding the platform, I´me very satisfied with the landing pages that I have been capable of building with the tools and features it has.

Gainsz
United States
4 months using the app
April 19, 2022

I had this app 4 years ago and ended up removing it as I wasn't able to figure things out and wasn't really making enough sales to justify paying for the app. However, I am now able to justify the costs and am in need of customizing more pages and have more experience in building pages. I just reinstalled them and am really impressed with how far they have come since I first gave them a try. Not to mention how impressive their customer service is. They are extremely helpful, patient, and knowledgeable. I will be keeping the app this time around and utilizing you know what out of it! Definitely an app I recommend.

Sensual Sinsations
United States
4 months using the app
March 17, 2021

If I could, I would give 100 stars. The app functionality is beyond the question, it functions perfectly, but what knocked my socks off is the customer service. I was installing a thrid party app into the Gem Pages and because the app was updated the developers still haven't integrated it into Gem Pages so it couldn't function at all. Keep in mind that this was not Gem Pages fault or their job to fix but within 5 minutes of contacting them, they created a collaboration and edited code in my theme + added custom app settings so I can use the edited code on other product pages as well. In addition to that, so polite and friendly which makes me now a customer for life.

Officeopedia
United Kingdom
4 months using the app
July 28, 2023

The team at gempages are awesome, especially Bella, she's so helpful :) Bella was working with me for hours, helping me setup custom code and elements that i needed that I couldn't figure out myself! I'm new to website development and she's helped me every step of the way! The support is top notch from these guys! Highly recommend!!!

Penski Franko Holdings
Australia
4 months using the app
GEMCOMMERCE CO., LTD replied July 31, 2023

Thank you for spending your time leaving this review. Thrilled to hear that you have amazing experience with GemPages and our service!

Don't hesitate to reach us via live chat or email, if you need assistance. Thank you again!

December 14, 2023

Best price and service among all Lander Builders, easy customization and great features within app. It look great on any device. Their support team will be there for any of your questions and help you. Overall great deal!

Xinel
United Kingdom
4 months using the app
March 6, 2023

Took them less than an hour to solve my problem.. Very efficient and friendly. Kept in touch via email as well as the chat

Sofeez Store
United States
4 months using the app
GEMCOMMERCE CO., LTD replied March 7, 2023

Thank you so much for taking the time to leave this excellent rating. We really appreciate your business. Please let us know what we can do for you in the future

August 18, 2022

By far the best page builder on Shopify, period. I've had the best customer service ever, I had a complicated issue due to my store being heavily customized with custom code and in a couple of hours, they had a couple of people on the case and got the work done to meet my needs. Big thanks to Lara and the developers! Also, I would like to highlight how smooth this platform works, I say it's just as good as Elementor on WordPress. And on final note, unlimited pages like on many Wordpress page builders. Cheers!

TACOMABEAST
United States
4 months using the app
GEMCOMMERCE CO., LTD replied August 22, 2022

Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. Lara and our support team will definitely be happy to read what you wrote, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.

So thanks for your kind words and we look forward to having more great experiences in the future!

All the best!

Nathan | GemPages Customer Success Team