Reviews (4,914)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing store functionality and aesthetics, noting its user-friendly drag-and-drop interface and conversion-optimized templates. Features like post-purchase funnels, built-in widgets, and A/B testing are highlighted. Exceptional customer support, including responsiveness and custom coding help, along with additional resources like video tutorials, are also highly praised, making it a valuable tool for optimizing online store performance.

November 16, 2018

Am using this app to create my home page store and products pages, very simple and easy to use ! it help to create a great look like a pro brand websites

i had a quick issue, i contact the support, quick response, and very helpfull support.

Thanks a lot

Monako Luxury
France
4 months using the app
November 15, 2022

The app is really easy to use and you get the hang of it really fast. The one thing that is exceptional is their support, really kind, fast and they make sure you are satisfied with the end result. I cannot thank them enough for helping me in so many situations where I couldn't find a fast solution. Top team.
Keep up the great work!!

Esentya
Romania
4 months using the app
GEMCOMMERCE CO., LTD replied November 18, 2022

Hi,

Thank you so much for taking the time to provide feedback. We are so delighted that you rated our service 5 star as we strive to provide the best customer service for all our customers.

Don't hesitate to reach us if we can do anything to assist.

Best wishes!

February 27, 2018

Have started to use the app and personally the freedom you get with putting things where you want is the absolute best. I would advise anyone that is simply unsatisfied with the standard theme selection to just use this app. While it may seem difficult at first to understand, you will eventually be able to tailor your brand, image and marketing just the way you want. It's a no brainer for the price. Unless you want a developer to custom code everything .....

Last note is to make sure to ask the support team questions if you can't figure something out..

Topdealshut
United States
4 months using the app
October 30, 2022

I recently started using gempages and came across a challenge while building my first product page. I contacted the support team and Liam exceeded my expectations. He outlined every next step in the process, provided a screenshot of the code update he made on the Shopify side for my reference, and gave me time to test and confirm the update is working properly before closing the ticket. This was exceptional customer support.

Sagasii
United States
4 months using the app
GEMCOMMERCE CO., LTD replied October 31, 2022

We were delighted to get your review! It really put a big smile on our faces. Happy to hear that our support agent ( Liam ) accompanied you throughout your entire experience with GemPages.

If there is anything more we can do to assist, please do let us know via live chat or email address support@gempages.help.

April 14, 2018

I've been loving GemPages to create great subpages.

Running Fit Box
Australia
4 months using the app
January 7, 2021

I absolutely love this app it's a MUST HAVE for me! At first it was kind of hard to use not gonna lie but after a while of just playing around with it I got the hang of it and now it's super easy to use. Support is on point especially April, Thank you April for helping me out and walking me step by step.

blutrance
France
4 months using the app
GEMCOMMERCE CO., LTD replied January 8, 2021

Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers. Our agent - April will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.

We're always happy to give you a hand whenever you need.
Best wishes!

February 28, 2018

I just started using this app and it turns out to be very sexy. I just made amazing landing page in less than 40 min. this app really can kick your a*s up to the sky.

Optimumcopycenter
Bahrain
4 months using the app
April 9, 2021

really nice and complete app ! the customer service is on point and very reactive, they helped me for every problem I had

GreenWipe
France
4 months using the app
June 7, 2018

This is a great app that allows you to make custom pages and make them just how you like. It is easy to navigate and a great tool overall. Chris and the support team of this app are extremely helpful and replay very fast. Highly recommended!

Fellows Pdx
United States
4 months using the app
October 29, 2022

Cleanes web page editor. I had an issue and needed help, contacted support and my issue was resolved quickly. A coding issue i would have been unable to resolve on my own and they took care of it quickly. Highly recommend.

Calareys
United States
4 months using the app
GEMCOMMERCE CO., LTD replied October 31, 2022

I would like to express my sincere gratitude for your recommendation! Don't hesitate to let us know if there is anything more we can do to help. We're always happy to assist!