Reviews (4,913)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing store functionality and aesthetics, noting its user-friendly drag-and-drop interface and conversion-optimized templates. Features like post-purchase funnels, built-in widgets, and A/B testing are highlighted. Exceptional customer support, including responsiveness and custom coding help, along with additional resources like video tutorials, are also highly praised, making it a valuable tool for optimizing online store performance.

April 6, 2023

I recently used GemPages to build a landing page for my business, and I was thrilled with the results! The platform was super easy to use, and I was able to create a beautiful page in no time. When I did run into a couple of snags, their customer service team was there to help me out. They were so friendly and patient, and they quickly resolved my issues.

I highly recommend GemPages to anyone looking for a user-friendly landing page builder with great customer service. They definitely exceeded my expectations!

BestWhite
Singapore
4 months using the app
GEMCOMMERCE CO., LTD replied April 7, 2023

We're so happy to hear that you and your team find GemPages helpful to your projects. They're amazing!

If there is anything more we can help, please do let us know. We're always happy to give you a hand!

September 29, 2020

Excellent support! I've been helped in about a day with a useful video specifically made for me ! =)

Wine Rendez-Vous
Hong Kong SAR
4 months using the app
January 18, 2023

Customer support is impeccable and I'm so impressed that they offer a lot of this software for free. This review is 100% legit, I am genuinely very very impressed. Could not recommend it more :)

magnacoil
United Kingdom
4 months using the app
GEMCOMMERCE CO., LTD replied January 20, 2023

We're so happy to hear that you and your team find GemPages helpful to your projects. They're amazing!

If there is anything more we can help, please do let us know. We're always happy to give you a hand!

March 6, 2021

My developer uses the app to design my website and it looks great and is easy for him to use. THeir support is great, very quick response and fixed our issues in no time.

Shed Defender
United States
4 months using the app
March 29, 2023

If your store is picking up it's pace and you're ready to differenciate it from the others this is the GO-TO app. The customer -service and support is equal to shopify's they will go above and beyond helping you out to make your changes exactly as you want them to look like. Don't expect full graphic designer solutions but it gets the job done!

Galaxy Led Lights
Greece
4 months using the app
GEMCOMMERCE CO., LTD replied March 29, 2023

Thank you so much for your positive rating. We're happy that you're happy, and we're looking forward to providing you with an even better experience in the future.

March 15, 2022

Page building with this app is easy to use and seamless. The Support is also very determined to help out.

Deluxe Brows
United States
4 months using the app
GEMCOMMERCE CO., LTD replied March 17, 2022

We're happy to see that you had a 5-Star experience. The support team was awesome! I'll surely let our GemPages team know you left us this review! Thank you so much!

November 30, 2022

The app is a breeze to use and makes everything you could possibly want a possibility.
The support team is also great and really helpful if you can't figure something out yourself.

Spliance
Netherlands
4 months using the app
GEMCOMMERCE CO., LTD replied December 2, 2022

Hi there,
Glad to know that your time and effort spent with us was worthwhile. Nothing could make us happier. Contact us via live chat or email to support@gempages.help if you have any other concerns. Our professional customer services is always here to help.

May 10, 2022

Very great application, as well as support, whatever you need they will solve it without any problems. My sincere recommendation to everyone :)

Coory
Serbia
4 months using the app
December 16, 2023

GemPages is a great upgrade to your shopify store in case you are going for a more flexible, more diverse layout of your shop. But then with more possibilities also come more complexities. You can easily get frustrated by the many details that have to be taken in to account. The competence of the support team will clarify a lot, but this always means a delay because one is not that independent as he would wish. Normally they will help you instantly or in a short amount of time, but as they have a lot of customers, on a busy day the answers can delay until a day or more. This in one way is a great signe as it shows that a lot of people trust the possibilities of GemPages, but it means as well that a lot of the clients of the platform are in need of help and assistance because of the complexity.
I would recommend GemPages to people that already have sufficient experience with page builders. If you are a beginner, just be prepared to invest a lot of time because it really is a learning curve. And if something does not work, dont loose to much time but ask the support team as they are a great help and mostly also fast in answering to your requests.

AwwShop
Switzerland
4 months using the app
Edited December 31, 2018

We used this app to design our homepage and subpages. Easy to use interface and with great flexibility to adjust everything, value for money. Most importantly, swift response from support team - when we were having problem with the layout, superb!

LUMINANCE SYSTEMS
Malaysia
4 months using the app