Reviews (4,913)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing store functionality and aesthetics, noting its user-friendly drag-and-drop interface and conversion-optimized templates. Features like post-purchase funnels, built-in widgets, and A/B testing are highlighted. Exceptional customer support, including responsiveness and custom coding help, along with additional resources like video tutorials, are also highly praised, making it a valuable tool for optimizing online store performance.

December 5, 2022

Great customer support! They very responded quickly to my issues and fixed in in only a couple of hours. Very much appreciated

tuindecor
Canada
4 months using the app
GEMCOMMERCE CO., LTD replied December 11, 2022

Thanks for letting us know that your time with us was well-spent. Your words of encouragement are definitely a source of motivation. We'll surely pass your words along to the whole team.

February 28, 2020

I'm so glad that I found this app, They have a great app and also wonderful support. I highly recommend Gempages for everyone. This app is very easy to use, clean and simple. They always improve and update it everyday, I really like the new theme that they just changed recently, it even make cleaner and more organizer. Keep doing such a great job!

Zen Blades Club
United States
4 months using the app
March 3, 2021

Great app, lots of functionality and fairly easy figure out. The support team is also very helpful if you get stuck.

diono.co.nz
New Zealand
4 months using the app
GEMCOMMERCE CO., LTD replied March 5, 2021

Thank you for your review! We are happy that our support team was prompt in their response, and that they were able to help you. Thank you very much for using GemPages!

June 22, 2022

The support team is fast and very helpful. Really recommend newcomers to use this app to build your website.

Herbal Products from Thailand - Official Site
Thailand
4 months using the app
GEMCOMMERCE CO., LTD replied June 24, 2022

Glad to know that your time and effort spent with us was worthwhile. Nothing could make us happier. Contact us via live chat (on Business & Advanced plan) or email to support@gempages.help if you have any other concerns. Our professional customer services is always here to help.

Cindy | Customer Success Team
GemPages

August 14, 2023

Really great customer service support with any questions I had while building my site.

They helped me within 10 min of talking to them and gave me solutions in the form of videos and even templates that I could use immediately on my website. This is the 2nd webpage I'm creating using GemPages.. Would 100% recommend them.

Qwertyelfx
Singapore
4 months using the app
August 1, 2018

Excellent customer service and a bunch of possibilities to customize your store. Definitely my choice to design on Shopify. It changed all my perspective about what can I do with this platform!

Hipcam
Spain
4 months using the app
October 14, 2020

Awesome Help!! fixed all the problems I was having with the site and saved me hours of headaches! Thank you again Cindy!

Gravity Paws
United States
4 months using the app
August 25, 2018

I was in doubt, I tried other tools, but GemPages was the best in term of flexibility, outstanding customer service, and variety of editing tools, and the most important it works well with my custom theme. Also if you are looking for a real human support, they master it, and never let you down.

Zahrina Beauty Shop
Jordan
4 months using the app
March 28, 2023

Super App. Einfach zu verstehen und so viele Möglichkeiten deinen Shop zu bauen. Support 10 von 10! Ich bin sehr zufrieden.

Dekoport
Germany
4 months using the app
GEMCOMMERCE CO., LTD replied March 29, 2023

Thank you so much for your review. We are thrilled that you are enjoying the app and that you found it easy to use! It's looking awesome!

Feel free to let us know whenever you need assistance!

February 16, 2023

Migrated my store here after ecomsolid shut down. Support is very helpful in setting up my store from the start. Fixing issues are also just as helpful. Great app

GL Extra Enterprise
Brunei
4 months using the app
GEMCOMMERCE CO., LTD replied February 16, 2023

Thank you for taking the time to leave such a positive review! We're thrilled to hear that we were able to help you migrate your store after the unfortunate shutdown of EcomSolid. We understand how important it is to have a reliable and helpful support team when setting up an online store, and we're happy to hear that we were able to assist you from the start. It's also great to know that we were able to quickly fix any issues you may have encountered along the way. Thank you for choosing us as your new platform, and we're glad to hear that you're enjoying our app.

If there's anything else we can do to support you and your business, please don't hesitate to reach out.