Reviews (4,279)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly, customizable features that allow for the creation of tailored websites without coding knowledge. Its drag-and-drop functionality and seamless Shopify integration are highly valued. Merchants also commend its flexibility in creating various page types and transferring pages between Shopify stores. The technical support team is praised for their promptness and expertise. Regular updates, improvements, and the potential to increase conversion rates are also appreciated.
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The tool has a very good intuitive feel out of the gate. Very similar to some of the wordpress theme tools I have used in the past. I quickly figured out where most of the functions sit. We did run into some issues that we really couldn't figure out. The support is phenomenal. I had to wait for late to make up for the time difference but Nicholas was super helpful and very responsive. We made a great decision on this one. Any company that is willing to put in the support makes it all worth it. That is the make it or break it for me! Happy Client here!
I am experiencing considerable frustration as I attempt to update my Impulse theme to version 7.2.0, only to find that the Gempages becomes wonky And will not display the page in the process. This issue is particularly concerning as I rely on it to operate the landing page for my subscription box service.
Unfortunately, after receiving an initial response from support, I provided the requested information but have not received any further correspondence. It has now been three weeks without a resolution or response, which is simply unacceptable.
For reference, my support conversation ID is 55544600619044, and my contact at support is Hugh. I granted Collaborator access as requested on March 10th, but despite my efforts to follow up every 2-3 days, I have not received any additional communication.
While I am generally averse to leaving negative reviews or publicly calling out a company, I find myself uncertain about the appropriate course of action to take next in order to resolve this issue.
Hi Cheri!
We offer our sincerest apologies for the inconvenience caused to you due to the recent support experience. We recognize that our service team did not meet their objective of achieving 100% customer satisfaction in this case, and we are aware of the frustration and stress this situation may have caused. For this reason, we have prioritized your case and our team will be in touch with you shortly to resolve the issue.
We appreciate your feedback and thank you for your patience!
Sincerely,
GemPages Team
Great app very easy to use and edit all your pages! In addition, is has the lazy picture auto built in it so it makes your website faster!
I highly recommend Gempages to anyone looking for a powerful and user-friendly page builder app for their Shopify store. With its robust features, easy-to-use interface, and affordable pricing, Gempages is a great choice for both beginners and experienced marketers alike.
Thank you so much for your recommendation and positive feedback about GemPages! We're thrilled to hear that our page builder app has met your needs and exceeded your expectations. Our team is dedicated to providing a powerful and user-friendly experience for all our users, whether they are beginners or experienced marketers. We strive to offer affordable pricing without compromising on quality or features.
We truly appreciate your support and thank you for choosing GemPages for your Shopify store.
I used this app to help me to build nice and clear product pages.
It is really helpful and the support is verry reactive ^^
I've been using GemPages for about 1 month and I like this app a lot. The drag and drop model is so easy. The support is AMAZING. I'm not a developer and I have a basic understanding of coding so being able to have support is important to me and the support team has helped me immensely. Highly Recommended!
Hi,
I would like to express my sincere gratitude for your recommendation! Don't hesitate to let us know if there is anything more we can do to help.
All the best!
Cindy | GemPages Customer Success Team
I just start to use this app it's really easy and smooth it has everything I need plus the support team is really friendly and helpful
This app is amazing! Without any design experience whatsoever, you will be able to create some wicked websites...it is a learning curve, don't get me wrong! So give yourself a few days, even weeks to learn how to use it, but with the help of the amazing Customer Service team (who are so knowledgeable and responsive), you will be able to achieve everything you need with GemPages! 10 out of 10 for me x
It is great and customer service also helps me a lot. Thank you every much and i can remommed it. So good!!
J'utilise Gempages depuis des mois. Le rendu de la page est toujours un plaisir à monter grâce à cette application. Un gros travail a été fait sur la rapidité de chargement des pages et ça se sent.
L'équipe du support client est toujours très réactive, professionnelle et aimable.