Reviews (4,914)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing store functionality and aesthetics, noting its user-friendly drag-and-drop interface and conversion-optimized templates. Features like post-purchase funnels, built-in widgets, and A/B testing are highlighted. Exceptional customer support, including responsiveness and custom coding help, along with additional resources like video tutorials, are also highly praised, making it a valuable tool for optimizing online store performance.

March 24, 2021

A great page editor, customer service is very efficient in solving problems! , I’m very patient. When I have any questions, no matter how big or small, I can basically solve them

Inofia UK
United Kingdom
3 months using the app
December 9, 2018

Great app, helped a lot and has all needed features, their customer service is great,, friendly, responsive

Alfa Series
United States
3 months using the app
October 12, 2018

I used this app to make product pages and it is excellent. In addition, the assistant is always there to help and give advice when you need it.

Peperlo
France
3 months using the app
August 1, 2018

Gempage builder is awesome and it really creates amazing product pages. Nicholas and the team are very helpful every step of the way. Would definitely recommend!!

Explorevoices
Greece
3 months using the app
April 30, 2022

honestly if there is a better website builder than this than I gotta find it because so far this is a life changing builder you can do a lot with gempages and the response team super effecient and super helpful definetly 10/10

animeruinedamerica2
United States
3 months using the app
Edited January 11, 2021

loved their service, great response little bit late but they have resolved my all the problems which I was facing

Organic Sparsh
India
3 months using the app
GEMCOMMERCE CO., LTD replied December 8, 2020

We are sorry for our delay in replying you due to high volume of tickets.

Thank you for honest review. We would like to apologize for your negative experience when using our product. We're normally known for our exceptional attention to detail, and support our customer with out of expect and we regret that we missed the mark.

Our team are trying our best to build a new different team that supports EST timezone and hopefully the service will be even faster soon. Also, I tried to reached you again via email also but haven't received your responses yet.

We do hope we will have a second chance to prove how we deliver support service to our clients. If you're willing to, please reach us via email address support@gempages.help or drop us a line via our Live chat. Our support agent will connect and check the problem immediately for you.

Thank you and would love to hear from you!

James | Customer Success Manager

May 23, 2018

An awesome alternative to the basic Shopify theme manager, by downloading it, it is so intuitive that could never go back to another Builder.
Plus, when are stuck, the support is really helpful and fast.

Anchorsbrace
France
3 months using the app
November 23, 2023

i will use that app in all my stores it is the best choise

Printioli
Georgia
3 months using the app
January 20, 2021

I am very satisfied with features and customer support service. It's amazing. Thank you guys so much !

NPH OFFICIAL
Vietnam
3 months using the app
August 2, 2020

highly recommended! customer service was awesome! this is gonna be the best application so far! thanks!

Walluss
Singapore
3 months using the app