Reviews (4,914)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing store functionality and aesthetics, noting its user-friendly drag-and-drop interface and conversion-optimized templates. Features like post-purchase funnels, built-in widgets, and A/B testing are highlighted. Exceptional customer support, including responsiveness and custom coding help, along with additional resources like video tutorials, are also highly praised, making it a valuable tool for optimizing online store performance.

November 21, 2017

GREAT APP!! it saved me a lot of time and NERVES..

I am building a website with Shopify and I have ZERO coding knowledge. At some point I was fed up with all the limitations I had with my Shopify theme...my pages looked very plain and boring. I know that it is always possible to modify the themes the way you want it but that needs coding. So I decided to get a Drag and Drop app but also I didn't want to start paying from the beginning without knowing if it would work the way I want it. So I chose GEM pages because they were offering FREE TRIAL without forcing you to subscribe (i hate that) but as soon as I started using it, I felt like HOW WAS I DOING IT WITHOUT THIS? I mean it took my website design to another level!!! I love it!!

-VERY easy to use (and fun!!!!)...even for me with my ZERO coding knowledge!! Lot's of options to add to your page.

-Great customer service! I had a problem with my product page so I used their Live Chat to ask for help...the gentleman named Chris was very helpful, he was patient and caring and fixed my problem and he got back to me again after a couple of days to make sure everything is working perfectly.

-Reasonable price and having the chance to try it before you subscribe.

-I would definitely recommend GEMpages to everyone.

Good luck x

Glam Glam Suisse
Switzerland
3 months using the app
November 1, 2022

I really like this application because it is very simple to use and the support team is so, helpful

Doha Store
Qatar
3 months using the app
GEMCOMMERCE CO., LTD replied November 3, 2022

Thank you for taking the time to share this positive rating! I will surely pass your kind words to our team.

June 23, 2020

GemPages is a brilliant app and after using it my shop looks so much better and also I have installed their EcomSolid app

Global Official
Australia
3 months using the app
Edited December 7, 2020

Thanks for an additional trial time! =) Hope your app will help me to provide the best customer's experience ever! =)

kindtouchlovers
United States
3 months using the app
GEMCOMMERCE CO., LTD replied November 30, 2020

Hi Maxim,

I'm so sorry to hear the frustration.

For clarification, GemPages offers a 10-day trial period for every store that has GemPages installed for the first time.

It looks like you installed the app on November 6 and uninstalled it on November 13, 2020 - the trial period of your store is still having 2-trial days remaining.

Besides that, we will check this inconvenience with our team member to find the best way to solve this confusion. Also, I have reached you out via email too, and would love to hear from you!

Thank you,
James | Customer Success Manager

April 21, 2022

I am using this app for one month approx. and already I can make a good-looking store for a very short time. It is amazing. The support also is very fast.

Bylexo
Bulgaria
3 months using the app
February 5, 2020

The best app for shopify and a great live support. 100% recommended! I am very satisfied and love to deisgn my store.

RECOVERY GUN
Germany
3 months using the app
August 17, 2023

I was tasked to complete a landing page with complicated designs. I couldn't achieve the same designs as what was sketched by my designer. Nevertheless, the support is amazing (especially Jane), she was superb and amazingly friendly and helpful. What an awesome synergy that the team has. No matter how many times i trouble and bother them, they're always there trying to understand the issue and help you with your designs (which alot of other page builders or designer don't even bother or charge you for that). With gempages, gosh, they're willing to help you (even when i'm on the free plan). Well done Team!! It's the best support I've ever received. Thanks Jane!! :)

Ottoman Car Mats
Malaysia
3 months using the app
February 23, 2021

I absolutely love the app it is perfect for designing product pages... also!! THE MOST IMPORTANT PART OS THIS REVIEW. THE CUSTOMER SUPPORT IS KILLER if i ever have trouble I just click the chat box and my boy Tom helps me out in like 5 seconds

shopalatio
United States
3 months using the app
November 15, 2023

I would like to express my gratitude to the GemPages team, especially Miley! she was very helpful in sorting out many issues! GemPages app is really cool!

My Store
Kazakhstan
3 months using the app
Edited December 3, 2018

I tried others pages builder but this one is my favorite. He is friendly use, templates are just fantastic, and customers service very useful! I appreciate!

Clement Gourmand
France
3 months using the app