Reviews (4,913)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing store functionality and aesthetics, noting its user-friendly drag-and-drop interface and conversion-optimized templates. Features like post-purchase funnels, built-in widgets, and A/B testing are highlighted. Exceptional customer support, including responsiveness and custom coding help, along with additional resources like video tutorials, are also highly praised, making it a valuable tool for optimizing online store performance.

November 15, 2023

I would like to express my gratitude to the GemPages team, especially Miley! she was very helpful in sorting out many issues! GemPages app is really cool!

My Store
Kazakhstan
3 months using the app
Edited December 3, 2018

I tried others pages builder but this one is my favorite. He is friendly use, templates are just fantastic, and customers service very useful! I appreciate!

Clement Gourmand
France
3 months using the app
April 10, 2024

Excellent and easy to use app that has lots of templates and easy to apply elements.
Very happy with it.
Support is very helpful and clear as well.

AX1
Belgium
About 1 month using the app
Edited December 25, 2020

This app has been quite friendly to use. I am a beginner in this so I had plenty of mistakes and confusion. However, the team at GemPages were very very patient with me in troubleshooting and explaining to me the errors and faults. Top-notch and no regrets

osiris plays
Singapore
3 months using the app
April 20, 2021

Great App that works very well with the standard shopify themes, but also with most 3rd party. When you need support they are very fast and eager to find a solution. Gets my best recommendation.

CarCare Freaks - Bilpleje & Tilbehør til Entusiaster og Professionelle.
Denmark
3 months using the app
June 21, 2022

Responsive customer service and effective page builder which is easy to use as a beginner but also at any level of experience in ecommerce

TheKittyDreamBed
France
3 months using the app
GEMCOMMERCE CO., LTD replied June 22, 2022

Thanks for letting us know that your time with us was well-spent. Your words of encouragement are definitely a source of motivation. We'll surely pass your words along to the whole team.

Cindy | Customer Success
GemPages

September 17, 2023

their support is spectacular, they always seem to have a workaround no matter what my problem is. i have been using gempages for over a year now on various accounts and have never had a problem that their support couldn't fix.

RefreshYourGlow
United States
3 months using the app
May 18, 2022

GemPages is a great app for customizing your store. It's very user friendly and straightforward. The support team is amazing and extremely helpful!

mghshop.fr
France
3 months using the app
September 7, 2017

I'm from www.loveanddesign.com

Chris is just Brilliant and the support is there. I've been using Gem pages for a while, started off building a nicer Contact us page etc. I've just completed our home page with it, we have an incredibly easy accordion menu that you just couldn't do with the $180 theme I bought.

It's great for stores where you want to innovate because it gives you much more access to building blocks, but with the simplicity you need if you're a beginner.

I am actually a developer myself but I can't tell you how much time this product has saved me. At last I can actually build really interactive, exciting interfaces for my customers to enjoy and to drive sales.

I can't WAIT for the sales funnels package that's coming soon.

Great product, great support.

11 out of 10.

Love And Design
United Kingdom
3 months using the app
November 22, 2022

Great customer service, very reactive and pleasant to interact with! Would definitely recommend. Everytime I have a problem, it is solved in less than an hour.

Be Warmhome
France
3 months using the app
GEMCOMMERCE CO., LTD replied November 22, 2022

Hi,

Your review helps us so much and we can’t thank you enough for taking the time to write it. Providing an enthusiastic service to our clients is very important to us, so to know we’re coming through is a big win!

All the best!