Reviews (4,913)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing store functionality and aesthetics, noting its user-friendly drag-and-drop interface and conversion-optimized templates. Features like post-purchase funnels, built-in widgets, and A/B testing are highlighted. Exceptional customer support, including responsiveness and custom coding help, along with additional resources like video tutorials, are also highly praised, making it a valuable tool for optimizing online store performance.

October 4, 2023

Incredible customer service ; Liam and the technical support are there for you and to fix your problems as quickly as they can

TeraTrove
Canada
3 months using the app
November 29, 2018

VERY GOOD I RECOMMEND
Très bon service client rien a dire, on m'a aider pendant 2 heures pour répondre a mes soucis. Ils ont fait au mieux et au plus vite, ils sont géniaux !!

mickaelbrown
France
3 months using the app
October 1, 2023

If you like to build the best website page then gempages is a must have ! The application is simply amazing to build the best website page for your website. If you need any support during your page building, the gempages team is quickly there to respond and to take action in order to achieve what you need. Big thanks to The Friendly customer service and to the developers that has helped me build a great page! (=

My Store
Spain
3 months using the app
January 4, 2021

I really like this app, it's helpful, I use gem page for my product page, the support team is perfect.

Masheal™
United States
3 months using the app
GEMCOMMERCE CO., LTD replied January 4, 2021

Thank you so much for taking the time to leave this excellent rating. We really appreciate your business. Please let us know what we can do for you in the future

If there is anything more we can do to assist, please do let us know via live chat or email address support@gempages.help.

Cindy | GemPages Customer Services Team

October 22, 2020

the best app ever. great support team. for anyone want to make a good store this is the perfect place for that

Aclette.com
United Kingdom
3 months using the app
July 29, 2020

I am very satisfied with the product quality of gempages. Almost all of my requests were processed. Thanks gempages team!

HAGO MALL
Vietnam
3 months using the app
June 21, 2022

Great app and customer service! They really help you out with issues and the app did a lot of revenue

Remeau
Netherlands
3 months using the app
GEMCOMMERCE CO., LTD replied June 22, 2022

Thank you very much for sharing your experience! Happy to hear that you received 5-star service from our customer support team

Cindy | Customer Success
GemPages

December 19, 2020

This app is really amazing. It has a lot of features, It also super easy to use just drag and drop, and the customer service is also top-notch. With all of that and with that price, it's highly recommended.

Coirro
United States
3 months using the app
GEMCOMMERCE CO., LTD replied December 21, 2020

Our team thrilled to receive such great rating. Happy to hear that you enjoy the app. Thank you so much for your support. Our entire team at GemPages ASIA greatly appreciate it.

January 12, 2021

I love the responsiveness of the team. I had challenges with getting the mobile version of the app to function but with the assistance of Quinn and the team, they promptly looked into the issue and did some bit of magic on it from the back end. The website is now responding very impressively. I highly recommend this app. It also makes the store look very branded!

Tinkie Babystore
Kenya
3 months using the app
June 9, 2023

Give Bella a raise! That is all I'm going to say. She was so helpful and her patience is god-like! She was very calm with it, got me the assistance I needed and ensured I understood everything going on at every step.

Above & Beyond
United Kingdom
3 months using the app
GEMCOMMERCE CO., LTD replied June 12, 2023

Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. Bella will definitely be happy to read what you wrote. We make customer experience and satisfaction our top priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to having more great experiences in the future!