Reviews (4,913)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing store functionality and aesthetics, noting its user-friendly drag-and-drop interface and conversion-optimized templates. Features like post-purchase funnels, built-in widgets, and A/B testing are highlighted. Exceptional customer support, including responsiveness and custom coding help, along with additional resources like video tutorials, are also highly praised, making it a valuable tool for optimizing online store performance.

October 22, 2020

Super application, service après vente très réactif, j'utilise pour mes pages de ventes Shopify. Je recommande

Maison-Innov
France
3 months using the app
April 13, 2021

Great page builder. It has some lags and bugs here and there but great support is always there to help.

BLOSSYRINGS
Finland
3 months using the app
November 2, 2023

good

Luxluxhome
United States
3 months using the app
April 13, 2021

i like this app, takes a bit time to understand it but ones you do, you wil take off. More elements are needed tho. but overall, good one gem page.

Picklist
Netherlands
3 months using the app
November 3, 2020

Very good page builder and the best support team which will always be there for you. Definitely recommend this app.

babystarzz
Sweden
3 months using the app
November 9, 2023

good customer service and website builder

flawluxe
Germany
3 months using the app
June 13, 2020

I love Gem, so easy to use, so many things you can create with it. And the best part of this app is the amazing support team. Keep going guys you are awesome!

Tech for Health
United Kingdom
3 months using the app
July 7, 2022

the best web layout application in Shopify, with the best customer service team. They respond very quickly and are very friendly

Colchón Morfeo
Spain
3 months using the app
GEMCOMMERCE CO., LTD replied July 10, 2022

Thank you for taking the time to share this positive rating! I will surely pass your kind words to our team. Don't forget to reach us via live chat or email, if you need us we are here to help!

Nathan | Customer Success Team
GemPages

January 1, 2021

If you are on EST then don't waste your time downloading this app. Most of their support team is on GMT +7 and they will take forever to solve simple issues with their app. There are a ton of bugs that need to be addressed by this developer

FunkyChimp
United States
3 months using the app
GEMCOMMERCE CO., LTD replied January 1, 2021

Hi my friend,

Thank you for your honest review. Our team is trying our best to build a new different team that supports the EST timezone and hopefully, the service will be even faster soon.

Also, I'm very sorry to hear you had such a negative experience with the issue due to the confusion of 3rd Apps ( the review and discount table app ). Our tech staff stepped in and helped to solve these confusions very quickly after that. Please help me check it again on your end and let us know how it goes, my friend

Thank you once again for bringing the issues to our attention. I can understand your experiences and look forward to providing a much better experience in the months to come. Your feedback may decide which we will implement to GemPages page builder in the next updates, so if you have any other feedback or questions, please don't hesitate to contact us via Livechat or email address support@gempages.help. I'm always behind and make sure your feedback has been listened to consistently.

James | Customer Success Manager

December 5, 2018

Gempages is a great tool to to customize the look of your store. The dynamic products and collections is my favorite.

And they also have great live chat support!

usartsupply
United States
3 months using the app