Reviews (4,913)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing store functionality and aesthetics, noting its user-friendly drag-and-drop interface and conversion-optimized templates. Features like post-purchase funnels, built-in widgets, and A/B testing are highlighted. Exceptional customer support, including responsiveness and custom coding help, along with additional resources like video tutorials, are also highly praised, making it a valuable tool for optimizing online store performance.

March 10, 2021

Brilliant software and user support, the team is always at hand to help out with any queries we have and implement code changes that go beyond the app's interface in minutes. Couldn't rate them any higher!

Lemonaid & ChariTea
United Kingdom
3 months using the app
March 16, 2023

Great support. I had a problem and they fixed it within an hour. I recommend, I am very satisfied.

luxurdecora.com
Slovakia
3 months using the app
GEMCOMMERCE CO., LTD replied March 17, 2023

Thank you for your review! We are happy that our support team was prompt in their response, and that they were able to help you. Thank you very much for using GemPages!

July 16, 2020

This app is great for page design and will help your store look amazing! It has tons of features that are easy to use but it will still take some time to learn all the features like anything! Great customer service too!

Pro Pods X
Canada
3 months using the app
November 17, 2020

best customer service in the world + the look of pages looks decent. The only "bad" thing is if you use 3rd apps that have not integration with gem pages. Then you need some expertise in programming or coding. But the support will help you with that. all in all a Amazing App.

Familieneuphorie
Germany
3 months using the app
April 30, 2024

very helpful!

Snuggle Nook
United States
21 days using the app
December 18, 2020

awesome app, I use this app to make professional product pages. I also use this app for my homepage.

AnimoXL
Netherlands
3 months using the app
January 13, 2020

It's a good page builder, very useful and easy to use. If you have any question the team is quick to answer.

kabair
Canada
3 months using the app
July 28, 2022

The customer service is 100 out of 10!!! I'm exploring more functions and settings. They're so helpful.

Femometer
China
3 months using the app
GEMCOMMERCE CO., LTD replied July 28, 2022

Thank you for taking the time to share this positive rating! I will surely pass your kind words to our team. We will continue to strive to make your experience even better moving forward.

Nathan | GemPages Customer Success Team

July 29, 2020

Don't have much experience with other page builders or coding, but IMO gempages is a good option for everybody who wants to build a more custom store, landing page, funnel for his/her Shopify store. The support is helpful most of the times, and they can provide real solutions. Of course it has it's limitations but that's true for every other drag&drop page builders too I guess. With the 10-day free trial it's a no brainer to at least try this out for a better UI design ( if someone doesn't know how to code or just the really basic stuff ).

buff-box
United Kingdom
3 months using the app
August 6, 2023

Really love the app! WAY superior to any vanilla builder Shopify, WiX or any other website offers atm. This is what gets your site looking real nice. A Must for any Ecom store. Give it a go, you wont be let down!

I would also like to mention the customer service so far has been Extraordinary!

My Store
United States
3 months using the app