GemPages Landing Page Builder

I have to say Gem Pages is an incredible app for any Shopify customer. And their support team is second to none! If you need help with anything, in my experience, they are able to get it done! Gem Pages is a must!

Best customer service. So quick, so hands on. The pages look so much better!! I would recommend this app 100 times over.

Love this product. It has enabled us to quickly create a website that stands out from the rest. Easy to add in other extensions and render them on the page as well. We had a couple of formatting issues and the team fixed them within just a few hours. Really responsive and helpful.

The support is simply top notch! Response time is fast and they are willing to help with any issue you might be experiencing.

very good landing page builder, easy to understand and use. perfect customer service as well. Affordable plan exist which is very nice, unlike quite expensive landing page builders.

THE BEST CUSTOMER SUPPORT TEAM EVER!! One word - WOW! The Gempages customer support team is by far - out of all the apps i've ever dealt with - the best. I want to specifically give thanks to Leo, Alana, and finally Steve (he has helped me so much!) Amazing group of people who are dedicated and will find multiple ways to help you, from helping structure your site to fixing cosmetic issues & more. I am extremely proud to be a Gempages subscription member & will continue to be so for a very long time!

Very good app. The service is perfekt Leo helped me very good and fast. She rected was very fast and solve the problem . i save a lot of money for programmer or other themes. Also i can do everything alone and when not the support is great and help you. They also show you how they fix the problem so i can make it in future at self.
5 of 5 points.

Perfect app for aspiring business owners with no prior coding experience! Recommend to anyone no matter the level you are at.

First of all this app is a great drag and drop. If you have absolutely NO idea what you're doing with code then go for it! This will open doors. If you know ANYTHING about code then I suggest just working on your pages yourself and saving the $30 a month.
First, the CSO I talked to recommended I use another app called GemThemes so I can customize my header as I wanted to do. This app is outside shopify but seem to be working fine (so far). The thing is that my product pages keep reverting from the page I designed on this app to the default in the theme. I lost hundreds of dollars in potential revenue due to this which is why I don't recommend getting this. Minus 1 star for that.
Second, when I contacted support regarding this, I didn't get a response for at LEAST 1 day. Minus 1 star for that. (I do disclose this was a weekend but OVER 1 day on such an important issue? You be the judge if that's justified).
Third, I made a product page to be default for ALL my products. The issue is with the swatches. You can't have any other type of swatches other than the boring text in a box ones. If you want to make say, colours for swatches, you need to make a different page for each one. I wanted to make a different image for different patterns depending on the style. Each of these images are already associated with a variant in shopify so you would think it's an easy thing to do. OF COURSE NOT! The only way to do this is to upload an image of each variant of each product that I want to use and then make each product page seperatly. I HAVE ABOUT 400 PRODUCTS AVERAGING 10 VARIANTS EACH. Do the maths on that one folks! Minus a star for that.
All this is within my 10 day trial. If things don't start shaping up I'm certainly not paying for this rubbish. I'll return to update my review to let you know if I kept it so stay turned folks.
Fourth!
Even after writing this review, Gempages suggested I install a swatch app (my choice of which one) and this doesn't work with them! Bye bye another star! If I was paying for this crap I would uninstall in a heartbeat. Don't even bother with this.
PART 2!
So even after PAYING for this. They chatted to me for a couple of hours saying they can fix the swatches but didn't. Said they would keep me updated and that was THREE OR FOUR DAYS AGO!
You're joking right!
PART 3
So after taking to social media (facebook) I finally got a response. So far it has been about 4 days since the swatch issue was attempted to be fixed. I'm leaving 2 stars off because of the 2 extremely long periods between getting any response and 1 just because the swatch issue isn't fixed. They have assisted me to fix the issue of my product pages reverting to my default theme page so I have bumped it up to 2 stars instead of my original 1 star.
PART 3
So after discussing the swatch issues, one of the support team gave me a creative solution to improve my product page. This didn't fix the issue but it did help my product page look better. I am told they are working on a release to fix the swatch issue and make this an app wide improvement. I was updated on this the next working day by one of the team. For this I've increase the rating a star to reflect this. However, I have had a customer ask for a refund due to selecting the wrong variant so this issue is beginning to not only affect my prospective orders but orders that have been placed. I included this as a reflection to the importance of having high performing swatches in my store and for other merchants reading this to be able to use this to consider if the same issue would affect them. If it won't, please disregard the comment.
PART 4
So the tech team worked on it and made some custom code for my store to make all the "colour" options in the variants display the thumbnails. Would be great if I had the option to do this to other options such as "Stone Colour" variant options as well. I'm sure the update will make this app a must have for everyone though. Keep up the great work GemPages!

Their customer service is great. They was quick to assist me with whatever issue I had. The first time starting it was hard for me to understand, but eventually i got it.