Reviews (4,913)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing store functionality and aesthetics, noting its user-friendly drag-and-drop interface and conversion-optimized templates. Features like post-purchase funnels, built-in widgets, and A/B testing are highlighted. Exceptional customer support, including responsiveness and custom coding help, along with additional resources like video tutorials, are also highly praised, making it a valuable tool for optimizing online store performance.

June 28, 2017

Regret buying this app. Super glitchy and hard work to use,

The World Of Pets
United Kingdom
3 months using the app
April 16, 2021

The app itself is great. You have the possibility to customize everything as you wish, even more. But what impressed me the most was the customer service. The employee Tom has done an incredible job. He sometimes worked late into the night on one and the same problem. You can only wish for customer service like that.

Babyous Fashion
Germany
3 months using the app
GEMCOMMERCE CO., LTD replied April 17, 2021

Thank you so much for this stunning review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime!

August 24, 2022

This app is great for anyone who wants to tweak and make their site their own! It does take some time getting into the program and learning it, but the great thing is the team at GemPages are superb in customer service! If you have a question or need help getting something to work, we have always been able to reach out through the chat and get whatever it is we needed tweaked or fixed. 5/5 service and a great app!

Legacies of America Woodworking Company
United States
3 months using the app
GEMCOMMERCE CO., LTD replied August 29, 2022

Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. We're always happy to give you a hand whenever you need it.

Best wishes!

November 26, 2023

Tony is da goat

Roomzi
Germany
3 months using the app
January 11, 2023

I have never experienced such a great Support!
Bella and the technical Team solved multible problems within less than 24 hours. Everyone is really kind and knows what they are talking about. GemPages is by far the best Page builder for Shopify out there. It offers great templates and allows to customise the pages into every detail. It works with a lot of integrations like review apps.

A must have for every Shopify store owner!

Horseup
Switzerland
3 months using the app
GEMCOMMERCE CO., LTD replied January 15, 2023

Thank you so much for taking the time and leaving us a review. 😊

We are glad to hear that you've been finding the building blocks and the premade templates easy to use when it comes to building and designing your pages. We are also so happy that our support agent (NAME) was there to assist you, everything looks fantastic.

Don't forget to reach us via live chat or email, if you need us we are here to help!

March 24, 2020

Like many others have said, the customer service is impeccable! Even if certain features aren't supported (yet), they go out of their way to get it done for you so you can have your site behave and look exactly how you want.

But outside of some small features lacking, I would say this app is extremely easy to use in terms of building any webpage you'd like!

Fun Finds Genie
United States
3 months using the app
December 14, 2018

Love it! It help me to create these amazing pages, customer service and supports are so nice! More than I expect!

BRIVAA
Germany
3 months using the app
October 23, 2023

Great customer support!

Eye Envy Nederland
Netherlands
3 months using the app
April 16, 2020

Best app ever ! Very ergonomic, the support is well, fonctionnalities are great :) If you want a nice shop i'll recommend you this app so far !

CELESTE PRO™
France
3 months using the app
October 29, 2023

The Gempage team resolved my issue in a matter of hours and were the most helpful customer service team I've had to deal with in YEARS.

Special Thanks to Tom who is a living legend.

Shroom Sway
United Kingdom
3 months using the app