Reviews (4,913)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing store functionality and aesthetics, noting its user-friendly drag-and-drop interface and conversion-optimized templates. Features like post-purchase funnels, built-in widgets, and A/B testing are highlighted. Exceptional customer support, including responsiveness and custom coding help, along with additional resources like video tutorials, are also highly praised, making it a valuable tool for optimizing online store performance.

July 10, 2018

I was able to build a beautiful customized store thanks to Gem Pages. Once you learn the platform you can really make some cool, unique layouts. There are a few quirks that need to get used too but support is there to walk you through any issues. Are responsive through chat or to emails. Very happy I found them and Gem Pages really enhanced my store.

Heritage Foods Usa
United States
3 months using the app
July 27, 2023

The best customer service out there - any issues you face they are on the case with speed. You can really create professional looking sites with ease with Gempages. New updates and features added regularly. Can't recommend enough!

Snugify
United Kingdom
3 months using the app
GEMCOMMERCE CO., LTD replied July 31, 2023

Thank you for your review! We are happy that our support team was prompt in their response, and that they were able to help you. Thank you very much for using GemPages!

August 3, 2020

So far so good, I can´t agree with the most critics about page load speed. Everything seems to be "normal". The app itself is pretty self-explaining and without dev skill you can achieve some really good work (imo). I especially want emphasize on the good customers service, so far it was outstanding and very helpful. Overall thats why 5 stars!

okai.co
Germany
3 months using the app
September 20, 2022

Very helpfull. Easy use. Adapted to Hebrew. They answer quickly and efficiently. Sending videos about the workflow and writing the code in a design template. pleasure מותאם לעברית. הם עונים במהירות ויעילות. שולחים סרטונים על מהלך העבודה וכתיבת הקוד בתבנית עיצוב. תענוג

SARAF | שָׂרָף | גָּלֶרְיָה לְאֻמָּנוּת בְּעֵץ
Israel
3 months using the app
GEMCOMMERCE CO., LTD replied September 22, 2022

We're proud to assist with your business. Also, we're happy to hear that you got great features from our product & great support service from our support agents. Don't forget to reach us via live chat or email, if you need us we are here to help!

Happy Selling!

April 8, 2024

I had THE BEST experience with Tony and Gem Pages. He was super patient, and every problem I had was solved quickly...I highly recommend this app, not only for its super user friendly ability, but EXCELLENT customer service.

i.hART.pink POP-UP
United States
About 1 month using the app
November 26, 2018

Great app, and support is very active and efficient ! The support and the app
deserve 5 stars ! I am very satisfied by Gempspage.

Pour Nos Chats
France
3 months using the app
January 4, 2023

the apps are awesome and the after-sales service is amazing. Thank you to the entire Gempages team for supporting me on a daily basis in my projects

Le Toutou Shop
France
3 months using the app
September 19, 2018

Gempages editor is much more flexible and feature rich than Shogun. Love it! I would highly recommend this app.

Diamond Art Club
United States
3 months using the app
July 27, 2018

My experience is limited to handwritten HTML & old-school design. Gem-Pages is allowing me to knock together fresh looking new web design in a way that makes sense. the editor is intuitive and gives me access to complex programming solutions. When I have questions about creative functionality that I need to build into my website, I received quality help from text support chat. so far, Gem-Pages is the tool I need to get the job done.

Old Bisbee Roasters
United States
3 months using the app
March 31, 2023

GemPages is an amazing page builder that I have used in other stores and keep coming back to. If your a perfectionist with no coding skills but want more flexibility than you will get with any off the shelf theme, give GemPages a try.

Where Gempages shines though is in customer support. I have had some small issues with the theme I'm using (Booster) and Gempages and Gempages response time is usually withing hours and if required they immediately get tech support to look into the issue. For me, this has even meant writing code to address the issue and get the pages looking and functioning exactly how i want them.

And if you need some specific coding that isn't to fix an issue but more of an enhancement as I did with swatches, Gempages also offer a paid job service which is very affordable.

Love Gempages and the support is amazing.

Kickit Ink
Australia
3 months using the app
GEMCOMMERCE CO., LTD replied April 2, 2023

Thanks for sharing such kind words. We promise to always support you until you are satisfied. If you have any concerns, please remember we're always here. Contact us via live chat or email at support@gempages.help and enjoy more of our professional support services.