Reviews (4,914)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing store functionality and aesthetics, noting its user-friendly drag-and-drop interface and conversion-optimized templates. Features like post-purchase funnels, built-in widgets, and A/B testing are highlighted. Exceptional customer support, including responsiveness and custom coding help, along with additional resources like video tutorials, are also highly praised, making it a valuable tool for optimizing online store performance.

September 16, 2022

This page builder is the equivalent to elementor for wordpress. It's extremely customizable and user friendly. If you do have any issues and are on a paid plan, you can chat with support and they will review your issues in depth to fix them which is incredible. They are second to none in customer service and functionality. thank you for being a great page builder and providing excellent support.

Thrive Pet Club
United States
3 months using the app
GEMCOMMERCE CO., LTD replied September 19, 2022

Thank you for spending your time leaving this review. Thrilled to hear that you have amazing experience with GemPages and our service! We are so delighted that you rated our service 5 star as we strive to provide the best customer service for all our customers. Don't hesitate to reach us if we can do anything to assist!

Best wishes!

December 28, 2022

Very satisfied with the service, quickly solved my problem, recommended to use!
I hope the system is more perfect and the material is more abundant!

ekyee
Hong Kong SAR
3 months using the app
GEMCOMMERCE CO., LTD replied December 29, 2022

Thanks for sharing such kind words. We promise to always support you until you are satisfied. If you have any concerns, please remember we're always here. Contact us via live chat or email at support@gempages.help and enjoy more of our professional support services.

August 10, 2018

This is just a shoutout to Nicholas for being a customer service legend. Thanks for a great app, really excited to finally fully customize my Shopify site!

Flying Solo Gear
Australia
3 months using the app
December 22, 2022

a very good product and enthusiastic and fast support team! ............................................

Tactics to Regain Love™
United States
3 months using the app
GEMCOMMERCE CO., LTD replied December 23, 2022

Thank you so much for this stunning review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime!

Wishing you a season that’s merry and bright!

May 28, 2023

The support was very nice and helpful! I was having problems with my page and asked the help center for advice. After 30min I got an answer, and the problem was fixed by the technical team in less than 2 hours.

MemoryStamp
Germany
3 months using the app
GEMCOMMERCE CO., LTD replied May 28, 2023

Thank you for taking the time to share this positive rating! I will surely pass your kind words to our team.

September 8, 2020

Awesome app! Easily customizable. Responsive. Also with great customer service. What more could you ask for??!!

Precious Family Gifts
Philippines
3 months using the app
June 15, 2022

Super good individual designs & adjustments, love the templates! But most of all the fast support team! we had a lot of difficulties due to developed metafields and the team was always fast and helped us out! Would def recommend!

LiquidSignature
Austria
3 months using the app
GEMCOMMERCE CO., LTD replied June 22, 2022

I would like to express my sincere gratitude for your recommendation! Don't hesitate to let us know if there is anything more we can do to help. We're always happy to assist!

If there is anything more we can help, please do let us know. We're always happy to give you a hand!

March 17, 2020

The application is great and super useful. It has some bugs but the customer service is incredibly good and fast so they help you to solve any error or problem. Super recommended to install it, one of the best applications in shopify without a doubt.

Natural Health™
Argentina
3 months using the app
December 18, 2019

I do not usually write reviews on shopify appstore. But these people here on GemPages Page Builder & Funnel are the real MVP. Easy page builders with great themes.

Super customer support. I was at my trial period and they even extended that after it was over. And also provided support on my theme code. Can't thank enough.

All the best to the team.

Lushtige
United States
3 months using the app
November 6, 2023

Got the right Support.

WeShop365
United States
3 months using the app