Overall rating
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly design and customization options, including pre-designed templates. They value its drag-and-drop interface and mobile responsiveness. The support team is praised for its efficiency and 24/7 availability, often providing custom coding solutions. Merchants report increased conversion rates, but some note the lack of certain features like individual blog page design and a slightly higher cost for full access. Despite these minor issues, many find the app worth the investment.

July 8, 2022

I have honestly never experienced such attentive, concise and well informed service as I have from these guys. Took the business plan to revamp our store and havent looked back yet, this is a MUST HAVE app

United Kingdom
4 days using the app
GemPages replied July 10, 2022

Thank you so much for your review. We are thrilled that you are enjoying the app and that you found it easy to use! It's looking awesome!
Feel free to let us know whenever you need assistance!

Contact us via live chat or email to support@gempages.help if you have any other concerns. Our professional customer services is always here to help.

Nathan | Customer Success Team

Edited January 19, 2021

Good app, Only negative thing is that building large pages with many product slows the page, but Shopify problem.

Dick Johnson
4 months using the app
GemPages replied January 19, 2021

Dear Leevi,

Thank you so much for taking the time to leave constructive feedback on the app and service. I believe other users will find great value and have a better understanding of GemPages from your comment.

At the same time, we’ve learned a lot from this that we should find a better and timely way to deliver the app’s related information to avoid unwanted confusion.

I wish you and your family all the best and don’t hesitate to get in touch with us if you have any further questions.

James | Customer Success Manager team

May 19, 2020

GemPages is fantastic - it has the most intuitive user interface compared to other page builders and plenty of functionality and flexibility. The customer service is exceptional and I would recommend this to anyone looking to build their store efficiently and effectively :) Thank you!

People4Ocean® Sun Care
4 days using the app
September 29, 2020

Excellent support! I've been helped in about a day with a useful video specifically made for me ! =)

Wine Rendez-Vous
Hong Kong SAR
4 months using the app
June 23, 2018

The app only shows first 50 pieces of content(blog posts etc) and does not give any option to view the rest of content/pages. When I asked for help it took two weeks to get in contact and Chris was less than professional. Told us to go use the other app SHOGUN if we don't like his services. HA! Thanks for the tip! I would never give this company my business. Doesn't understand written communication and rude!

United States
4 months using the app
October 2, 2018

very cool app, lots of useful tools, great support, Chris helped me solve my problems, I recommend this app

4 days using the app
October 25, 2022

Love it! The best page builder out there. Completely customizable down to any and every page I need.

XDOG Store
United States
4 days using the app
GemPages replied October 28, 2022

Thank you so much for this great 5-star review! We really appreciate your help in spreading the word about GemPages. It means a lot to us.

January 15, 2021

Nothing is perfect. The app has sometimes a little bit of boundaries. Yet the most important thing is this: the support team helps to BREAK DOWN those borders in function for your store development. Superb service! Keep growing Gempages.

Golden Boutique
4 months using the app
GemPages replied January 15, 2021

We greatly appreciate your your review and glad to hear that GemPages is helpful in creating your pages. I'll surely pass your interest to our team for further consideration. Thank you so much again for bring it to our attention!

If there is anything more we can do to assist, please do let us know via live chat or email address support@gempages.help.

All the best

July 18, 2020

Very good!!, easy to use and customer service respond very fast. However to get the fifth star, I would prefer a screen shot which show step by step how can I resolve my problems. But it is still very good

4 months using the app
July 9, 2018

I absolutely love this app !! I had some problems uploading to my store but Chris fixed it in 2 minutes. I am giving this app 5 stars and it is the best app to have for your store. There is always someone available and they are willing to help each and every time.

United States
4 days using the app