Reviews (4,913)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing store functionality and aesthetics, noting its user-friendly drag-and-drop interface and conversion-optimized templates. Features like post-purchase funnels, built-in widgets, and A/B testing are highlighted. Exceptional customer support, including responsiveness and custom coding help, along with additional resources like video tutorials, are also highly praised, making it a valuable tool for optimizing online store performance.

December 27, 2023

The support team is very helpful and I've had only good experience with Gem pages

DoctorSwitz
Bulgaria
2 months using the app
November 30, 2022

Gem pages is so easy to use, and if there is something you need help with, their support is top notch! Tony really hung in there and saved me with a weird issue I was having tonight. Love this app and would recommend to anyone who wants to easily create custom pages for Shopify without hiring an expensive designer/developer!

Independent Interiors MN
United States
3 months using the app
GEMCOMMERCE CO., LTD replied December 2, 2022

We're proud to assist with your business. Glad to hear that support agent (Tony) was there to help you get familar with GemPages. If there is anything more we can do to assist, please do let us know via live chat or email support@gempages.help. Thank you very much!

September 7, 2023

Very good customer support, very good techical team, all the things about this app is very good, best page builder app on shopify, highly recommend!

Bright Pages
Türkiye
3 months using the app
Edited June 5, 2022

I've tried all of the major Shopify Page Builders. Only Shogun and GemPages are worth using. Shogun is a little more polished than GemPages, everything is a little more responsive and slightly easier to use, and their templates are a lot better. However, Gempages is a much better value. Even with their $300/month plan, Shogun doesn't offer unlimited pages. So for someone like me who uses Shopify as a blogging platform with occasional A/B testing, Gempages is a much better fit. I think that as GemPages continues to improve their product, they could overtake Shogun at some point. Edit Jun 2022: After using this plugin for a bit, I have to revise my rating. With lots of effort and working around bugs, it's possible to make pages with this tool. But it's a real chore. Stupid things happen all the time when you create pages: like text losing formatting, text having additional formatting you didn't give it, changes you make on mobile breaking things on desktop, or just simple things like there being no easy way to insert your saved custom blocks at a specific place on the page. I don't like using this tool and will be moving onto an alternative ASAP.

Christian Pure
United States
3 months using the app
GEMCOMMERCE CO., LTD replied June 29, 2022

Please accept my apologies for the recent frustration you've experienced. I want to express our gratitude for your input. It will enable us to address these issues and enhance our services. Please contact us via email at support@gempages.help or live chat if you have any further concerns.

James | Customer Success Manager
GemPages

August 30, 2023

nice service. very short response time and solve the problem properly. appreciate for the service

Lumiox
United States
3 months using the app
April 1, 2021

Amazing landing page builder and great customer support, helped me with a lot of customization and questions I had - Thank you guys!

FamilyAreUs
Germany
3 months using the app
GEMCOMMERCE CO., LTD replied April 3, 2021

Our team thrilled to receive such great rating. Happy to hear that you enjoy the app. Thank you so much for your support. Our entire team at GemPages ASIA greatly appreciate it.

January 7, 2024

A great www builder. Has plenty of options. It does take a good few hours to get a grasp of it, but after that - you're flying. Another thing is, that they have exceptional customer service. They are very responsive and as far as it goes they always managed to fix the issues I had while building a theme. Thanks!

Thundercat Tattoo Studio
United Kingdom
2 months using the app
Edited July 22, 2017

TLDR: (because it's really lengthy down there)

1. Friendly and easily accessible customer service
2. Comes with best price and features ( I have tried out all the other apps, so don't doubt me)
3. VERY EASILY TO USE, HIGHLY CUSTOMIZABLE
4. Recommended to those who does not have coding knowledge.
5. BEAUTIFUL

Details:

1. COMPARING TO OTHER SIMILAR APPS
I have always wanted to build my own pages, from homepage>landing>collection>product>blog pages. I have tried out a lot other similar apps but i always meet problem like image resolution distorted etc etc. Since I have really no experience in coding, image editing kind of things, it's really hard for me.

Most importantly, the PRICE for other page builder is so much more expensive than this, but offer so much less features and so much harder to use. For a small business like me, I definitely can't afford paying apps that I can't handle but still charge me a big sum.

2. BEFORE I STARTED TO USE GEMPAGE
I have come a crossed to a few reviews saying that Chris (the developer) has bad attitude, poor customer service and etc. Also some says he has no intention to continue! To clarify, I approach Chris, I can assure you he answers all your questions and are ready to help.

There are a few features that are still in beta, please give Chris some time to implement and bring it to us. (It doesn't take you less than one day to build a website, how do you expect him to do all plugins in one day?!)

Chris is constantly updating and bringing new features, so stay tuned.

3. THE APP ITSELF AND MY EXPERIENCE
As i said, it is truly easy to use. Even though some features are not unlocked yet, but it is suffice to do all the basics - intermediate stuffs. I like how I am able to see it in different mode (desktop,mobile,tablet), since 90% of my customers browse with smartphone, I have to make sure it looks good. You can also have different settings for different mode.

If I could, I would give this app 100 stars for everything. I have been in trouble building my own page, GemPage literally saves my day!

Get the trial, no harm. (even the $9.9 plan can easily outbeat some other similar apps that costs you $29.9)

*I take around 1 day to figure out all functions and I guess I can complete all the pages in 1 week time. (still on it now, check my website in August)
*If you can't even understand how to use this app and give up easily, you should entirely give up building your own page. Just use the shopify template.

Miles5
Malaysia
3 months using the app
August 28, 2020

Smooth and very functional.
Customer service always listening and fix tickets very fast. Pleasant and skillfull team.

Maybelissage
United Arab Emirates
3 months using the app
November 9, 2020

First time using this app and have to say it's an essential app if you would like to have a unique design outlook. Very user-friendly and many functions to add to your page. Lastly, the support is excellent, if come across any issue or problems, they are very fast in responding and help with fixing.

The Bulldog Aura
Hong Kong SAR
3 months using the app