Reviews (4,824)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting sales and conversion rates through its post-purchase sales funnels and comprehensive platform, reducing the need for additional apps. Its user-friendly drag-and-drop interface and customizable templates allow merchants without coding skills to create professional-looking pages. The app offers a range of widgets for extensive customization, performs well with fast loading times, and integrates smoothly with Shopify. Customer support is often highlighted for its quick and effective service, with staff members like Justin, Ken, and Miley receiving specific praise for their assistance.

September 4, 2020

Best customer Support I have had with a Shopify app/plugin. The app allows for complex customization that is easy to use. They actually use the live chat and are relatively quick with their responses. Thanks again guys!

Simply CBG
United States
About 2 months using the app
Edited August 22, 2020

Thank You this the nice app, it's super useful and easy to use. I highly recommend it to every one

Dezired Home
United States
About 2 months using the app
May 25, 2018

This is the most ultimate app ever! One app can save you hundreds of dollars for other apps. It has everything what you need. But the best part is their support. These guys are going places for sure. Cheers to them!

Myspecial Store
United States
About 2 months using the app
June 16, 2018

You are responsive, very available, your customer service is incredibly efficient. I am delighted and conquered by your application and dynamism. I put 5 stars without any worries and with pleasure. Thank you

Animaux Pour Chien
France
About 2 months using the app
January 18, 2021

The app is amazing itself as it is ..soooo many options to choose from ...but the staff are even better ... they are willing to help you with whatever problem you might face ...i totally recommend it !!

FlashWi
Greece
About 2 months using the app
Edited April 2, 2024

It's a very accessible application, very easy to use, ideal for beginners! I will be using it for a long time!

The support it's great, they investigate until the issue it's solve, and their soft skills are quite impressive.

Sol-ti
United States
Almost 4 years using the app
Edited September 13, 2022

Hi, I don't usually write reviews but when I think some app deserves it, for good or bad, I take my time to do it for the community. Gempages is amazing. I started using it about 2 years ago. When they went off Shopify to do some restructuring, I moved to their main competitor who everyone knows, P…And now I am back to Gem, so I can compare both with some authority. These are the reasons why I think Gem is without doubt the best page builder in the market: 1) Anything that can be done on other page builders, can also be done on GEM, but better. Apart from the usual features that I think now are common to all page builders,take into account that with CSS and Liquid, their team will program and integrate any complex “extra” you need.. 2) For some reason, I have found that their pages are actually faster than at least the P… pages. Don´t know why, But I have clearly noticed that. Their intuitive, drag and drop, actually makes building pages much faster. (personally I think the reason many still defend the competition is because in the tech world, many people still think harder is better, as if this was about solving puzzles). 3) Their prices are very good. The supposedly “free” plan on their main competitor is not so..The moment you want to start seriously, it will be equal/higher to Gems´. And a note on this: Page builders can save you a lot of money: you can incorporate sticky add to cart sticky buttons, Flash sales and Countime pop ups/elements. you can incorporate bundles, extra selection options for products, tabs, etc..many, many features that usually come in different apps. Let alone the increase in conversion rates. And last but not least, their customer service. 4) Their programmers are amazing, their customer service is incredibly helpful. I feel embarrassed everytime I contact them, because they always go the extra mile. Kudos to Gem and their team!

So Many Quarks
Spain
About 2 months using the app
GEMCOMMERCE CO., LTD replied September 13, 2022

Wow! Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. 😊

We are glad to hear that you've been finding the features and the elements easy to use when it comes to building and designing your landing pages. We are also happy to hear that GemPages has helped to avoid designing and development costs. This was one of the primary reasons why we developed GemPages. Your honest feedback about the positive experience motivates us to continue improving the app.

Please let us know if we can help you with anything in the future. 🙂

Cindy | GemPages Customer Success team

June 8, 2020

GemPages helped us get our custom design set up easily. It was easy to use and they had a great support team.

Biovani
United States
About 2 months using the app
November 9, 2020

I've been using Gempages for both my projets and my clients projects for a year now, and they've always been improving their soft and their customer support. They are quick to answer, and can help greatly. Once you master Gempages your shop will look like no one else's shop.

Ecom Creatives - Sites et Publicités à haut taux de conversion
Hong Kong SAR
About 2 months using the app
August 16, 2022

I've been using this app now for 1+ year. Best app out there to help simplify your product page in the making & make cool own unique designs. Support is suberp, always there for you and very patient.

PetGroom
Sweden
About 2 months using the app
GEMCOMMERCE CO., LTD replied August 17, 2022

Wow! Thank you for leaving us this such wonderful review. We really appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime.

Happy Selling!