Reviews (4,263)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly, customizable features that allow for the creation of tailored websites without coding knowledge. Its drag-and-drop functionality and seamless Shopify integration are highly valued. Merchants also commend its flexibility in creating various page types and transferring pages between Shopify stores. The technical support team is praised for their promptness and expertise. Regular updates, improvements, and the potential to increase conversion rates are also appreciated.

October 9, 2020

Great tool: easy to use with or without any code knowledge. Top-notch costumer support, they understand your problems and you get a tech teem reply withing hours.

Vanguard España
Spain
22 days using the app
December 27, 2017

amazing work and great customer service they work hard to make you happy with you page.

Apple Amplified Now
Peru
22 days using the app
July 15, 2020

I used the app to create my website and it works very very. I really loved the flexibility provided to create high converting landing pages. The support is really amazing incase you need. I would definitely recommend it if you are new user.

Thanks

ZIBCA
India
22 days using the app
December 16, 2020

The App is not only fantastic but their support team is outstanding. I can only recommend you to upgrade to the live chat feature and the support team will help on all your queries. I even needed some coding done which was not related to building pages and they helped me straight away. Also if you guys are looking for SEO related improvements when building your pages, then GemPages is the right partner to amend the H tags as well for you. Overall one of the best apps we have on our store and can only recommend them on all levels.

Best Pets Unlimited
United Arab Emirates
22 days using the app
GEMCOMMERCE CO., LTD replied December 17, 2020

Thank you so much for taking your time to leave us this review! Glad to hear that GemPages was helpful to create your pages. They're looking stunning!
Don't forget to reach us via live chat or email ( support@gempages.help), if you need us we are there to help!

Thank you so much again & Have a nice day!

January 1, 2020

Bonne applications avec beaucoup de choix et un support très réactifs !
Je recommande vraiment :)

UniversLampe
France
22 days using the app
September 18, 2020

I had a mind boggling error and could not figure out why my menu navigation bar would push my website off the screen, leaving the background white. I tried to figure it for hours, then thought I might as well try Gempages live chat. I honestly did not expect much at all... I spoke to James and he went out of his way to help, he inputted strings of CSS and fixed the issue. The craziest thing is, it only occurred on specific devices, so not only did he manually input CSS he and others tested it on many devices. This is no exaggeration, it was the BEST customer support I've ever had in my life. GemPages is great and backed by an even better team, I highly recommend it!

SleepRight Worldwide
Australia
21 days using the app
May 25, 2023

It's a powerful and flexible builder. Easy to use if you are familiar with any other similar front-end builders. Customer support is also on point. Only suggestion would be auto-save feature to help forgetful designers like myself. Other than that, it's pretty dang awesome!

Oleavicin Care
United States
21 days using the app
GEMCOMMERCE CO., LTD replied May 26, 2023

Thank you so much for your thoughtful review! We're happy to hear that you got great support service from our support agents. Also really appreciate your suggestion about (auto-save feature)

Our team is so excited to ship more amazing features in the next release of GemPages.

Best wishes!

February 10, 2021

I use this application for all my sites. Very easy to use, lots of possibilities. And the support is just AMAZING! Fast and clear in its answers, you can't do better.

Ambiance Flora
France
21 days using the app
GEMCOMMERCE CO., LTD replied February 10, 2021

Thank you for your review! We are happy that our support team was prompt in their response, and that they were able to help you. We put customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and looking forward to having more grateful experiences in the future!

If there is anything more we can do to assist, please do let us know via live chat or email address support@gempages.help

Janie | GemPages Customer Success Team

October 8, 2018

Very useful and user-friendly app, it really helped me improve my store and the support team is just incredible , I really recommend it .

S.trawberry
France
21 days using the app
June 6, 2018

Helped me create a fully custom theme to fit exactly what I wanted, support is there almost 24/7 to help you out if you get into any trouble or have any questions.
Would definitely recommend this app to anyone looking for more tools to build a page from ground up.

Skyplex
United States
21 days using the app