Reviews (4,821)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting sales and conversion rates through its post-purchase sales funnels and comprehensive platform, reducing the need for additional apps. Its user-friendly drag-and-drop interface and customizable templates allow merchants without coding skills to create professional-looking pages. The app offers a range of widgets for extensive customization, performs well with fast loading times, and integrates smoothly with Shopify. Customer support is often highlighted for its quick and effective service, with staff members like Justin, Ken, and Miley receiving specific praise for their assistance.

April 28, 2020

Cette application est parfaite, vous permet de devenir très créatif, augmente votre taux de conversion, et l'équipe de support est très réactive!

WILLIAM LEMAITRE®
Canada
About 2 months using the app
September 3, 2020

Very nice App , I highly recommend. Easy to use. But i suggest to watch tutorials as well in case you want have multiples products added to your store with different templates ... Thank you Gempages

wagglyfish
United States
About 2 months using the app
May 1, 2023

Le support a été très réactif et m'a aidé à résoudre tous les problèmes que je rencontré sur ma boutique. Merci

The GradMaster
Estonia
About 2 months using the app
GEMCOMMERCE CO., LTD replied May 4, 2023

We are so delighted that you rate our support 5 Star. We strive to provide just that for all our customers. We're excited to be your companion as you watch your business growth.

Edited June 2, 2018

superb app, it's by far my favourite. The ability to simply create pages of high quality without hiring a web designer is by far the greatest thing a small business owner can have. There are limitless options, and the ability to optimise for different devices, like mobile, is so important in this age and this app gives you complete control and freedom.

Essential Matcha
United Kingdom
About 2 months using the app
August 2, 2023

The entire support team at GemPages are amazing. Always so helpful and explain things along the way. Although responses can take some time, they always respond no matter how busy they are.
The app itself is easy to use once you navigate your way around and get used to it's functions. The ability to optimise between different devices is pivotal to my line of business and this app does it with ease. Great options and templates across all layouts.

BiteMeNow
Australia
About 2 months using the app
September 12, 2022

Some of the best support I've ever had. I have to say this first and foremost - Walter was absolutely brilliant, super attentive, keen to help problem solve with me and any issue was remedied rapidly! Gempages is a great app if you find your shopify template pages limiting. The software completely opens up your options to create any variety of pages - each module has extensive options on positioning, colouring...you name it! Highly recommended.

Eskuta
United Kingdom
Over 3 years using the app
GEMCOMMERCE CO., LTD replied September 13, 2022

Thanks for taking the time to rate us, your feedback is greatly appreciated and helps us maintain a high level of service for our customers. Please let us know your concerns, if any. We guarantee that we will do everything in our power to ensure that you are completely satisfied.

Nathan | GemPages Customer Success Team

April 21, 2018

Gempage allowed me to develop all my product pages with a disconcerting ease. I really recommend it because its interface is much simpler and pleasant to use compared to other page creators. 5 deserved stars

Immersion Run
France
About 2 months using the app
January 18, 2022

Hi, I'd like to give an honest review. First of all, I'm using GemPages for years because of the quality. I don't work with other Pagebuilders because they can not give me what I want. Secondly, you have customer support and customer support. What I mean with that is, when you send a message they really do answer on live chat and not e-mail. Plus on top of that, they fix your problem. Thirdly, this person named Kent working for Gempages, I asked him what I wanted and he just did it in no-time. You just can't ask for more. He's such a friendly and understanding person. Wish I could have someone like him as the customer support for my store, give this guy a raise or I'm taking him from you. Thirdly, the price for this app even if it was 100 dollars a month, I'd still pay for it. You pay what you get for. There were days I couldn't use Gempages because I opened a new store and they had limited amount of customers. I can tell you I was freaking out. And once I could install it, I felt so happy! Love you guys!

LORISIENNE
Belgium
About 2 months using the app
February 21, 2020

Literally the best thing since making your first sale online ;-) Support was super helpful and i love the app!

Fix My Posture Today
United States
About 2 months using the app
February 8, 2022

The app is perfect when you get the hang of it. Customer support also helpful. I would recommend the app to all who want to take their websites to the next level.

Divine Pooch
Slovenia
About 2 months using the app