Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly, customizable interface that allows easy creation of section templates without coding knowledge. Its seamless integration with platforms like Shopify, regular updates, and compatibility with other apps are also valued. The app's technical support is praised for prompt, personalized assistance. Merchants report improved site aesthetics and functionality, leading to increased customer conversions and business growth. The responsive design ensures optimal performance across all devices.

March 9, 2023

Response time is reasonable. Good customer support. Helpful and friendly. Page builder is comparable to a few others.

BoEvolution
Canada
About 1 month using the app
GemPages replied March 9, 2023

Thanks very much for your balanced and fair review. We're happy to hear that you find GemPages helpful. We would love to know more about your experience. Feel free to let us know via our live chat channel. We would be happy to check and make it right for you!

August 30, 2018

Awesome app and awesome customer support (including chat, which is mega helpful). You can create beautiful pages from scratch in no time. Anything you need to get your pages up and running.

Terraquo
Spain
1 day using the app
Edited December 17, 2021

The best Shopify editor I've used so far. If you're used to Elementor, you will love Gempages! Good job folks!

VIZZ Jewelry
Hong Kong SAR
1 day using the app
February 20, 2020

GemPages is a game changer in the shopify app sector. They have everything covered from head to toe for a page and website development. Just research a little and watch some amazing videos on youtube made by GemPages tutorial and you will be able to make anything on it. Extremely easy and it definitely made my life easy. Their support staff is even better making it a complete package for a page development. Recommending it hands down. Cheers and thanks to the support staff. :)

Omorfee
United States
1 day using the app
April 18, 2018

I just started using this app... and I had an awesome experience so far. Very easy to use, very user-friendly, and super well integrated with Shopify + a responsive support team! THANK YOU SO MUCH!

Methodo
Canada
1 day using the app
March 2, 2023

Amazing app, amazing support! I don't even have to hire a developer. I've been using GemPages since 2020 now and it's my go-to page builder app on Shopify.

Snoozley
Pakistan
1 day using the app
GemPages replied March 3, 2023

Wow! Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime.

April 2, 2023

They charged me even when I uninstalled the app, I dont know why that happened and their help center does not respond(

Crystalight
Poland
About 1 month using the app
GemPages replied April 2, 2023

I'm sorry to hear that you've had a negative experience with the Shopify billing. We understand how frustrating it can be when unexpected charges arise, and we want to assure you that we take your feedback seriously.

As I can see, our agent had handled your problem. I hope our explanations answer all of your concerns. Thank you so much for giving us precious chance to assist you with this matter.

Please know that we strive to provide clear and transparent billing to all our customers, and we are constantly reviewing and improving our processes to ensure that our customers have a positive experience.

Thank you for bringing this to our attention, and we look forward to the opportunity to resolve this issue for you.

Best regards,

James | GemPages Customer Success Manager

Edited November 27, 2019

Overall I highly reccomend.

Extremely user-friendly, and the support is quite fast. Definitely provides a ton of value for the cost.

Checkmate Clothing Company
Canada
About 1 month using the app
April 15, 2021

I am still getting used to this app that is a bit tricky at times as it is not getting along very well with my laptop, YET. BUT the absolute best part about Gempages is their customer service that is second to none! Especially Ken, Quinn and Bella who are always there for me to help me with my questions and my issues are always resolved. Best customer service out of all apps that I have used in Shopify! Thank you guys!!!

Swedishness
Switzerland
About 1 month using the app
April 6, 2020

Found this app to be easy to implement and use. Have had a couple of interactions with support and found it to be quick and effective.

Kaibosh Eyewear
Norway
About 1 month using the app