Reviews (4,812)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting sales and conversion rates through its post-purchase sales funnels and comprehensive platform, reducing the need for additional apps. Its user-friendly drag-and-drop interface and customizable templates allow merchants without coding skills to create professional-looking pages. The app offers a range of widgets for extensive customization, performs well with fast loading times, and integrates smoothly with Shopify. Customer support is often highlighted for its quick and effective service, with staff members like Justin, Ken, and Miley receiving specific praise for their assistance.

December 3, 2022

I had an issue with my gempages displaying correctly on my store. I reached out to their team through the chat icon and was helped within 20 minutes or so. LIAM was amazing and really got me the help that I needed with their technical department. I am very happy with their services and the app. Thanks again guys. -Theresa S.

LIVITY FIT
United States
About 1 month using the app
GEMCOMMERCE CO., LTD replied December 11, 2022

Thank you for your review! We are so happy that our support agent (LIAM) was there to assist you, everything looks fantastic. Don't forget to reach us via live chat or email, if you need us we are here to help!

December 2, 2020

This app is great with amazing customizations available however what's even better is their customer service, very helpful and friendly. Very recommended.

Glore Official
Morocco
About 1 month using the app
July 23, 2022

Was have trouble finding out how to copy and paste content from one platform to and other. Sylvie help me and was very patient with me and pleasant to chat with. Thank you again Sylvie for all your hard work and have a bless one! And yes she figured it out from me thanks again!

onlineappliancetech
United States
About 1 month using the app
GEMCOMMERCE CO., LTD replied July 24, 2022

We were delighted to get your review! It really put a big smile on our faces. Happy to hear that our support agent ( Sylvie ) accompanied you throughout your entire experience with GemPages.

If there is anything more we can do to assist, please do let us know via live chat (on Business or Advanced plan) or email address support@gempages.help.

Nathan | GemPages Customer Success Team

May 2, 2020

Great app to use, user-friendly, the best Pagebuilder for Shopify
And the support team is always here to assist you

Gauthier, Est. 1890, Paris, France
France
About 1 month using the app
July 31, 2019

Good service but have experienced page building problems in the trial period. Issues have now been sorted thanks to support team.

LARSSON & JENNINGS
United Kingdom
Over 2 years using the app
April 13, 2021

Really great app! Looks good, easy to use and great customer service, they have fixed all issue quickly providing clear instructions on how they did it. So far there's nothing we haven't been able to add / fix! Thanks very much Gem Pages!

Cloth & Co.
Australia
30 days using the app
September 5, 2020

Awesome customer service. Couldn't get any better in my opinion. Had great assistance from Janie. Thank you

AirOnPurifier™
United Kingdom
30 days using the app
April 11, 2023

I've been using Gempages for many sites over the last 3 years. I highly recommend Gempages as a web building app. Their support is excellent. They are prompt and always address any questions or issues I have had.
Glenn

Hunter Distillery
Australia
30 days using the app
GEMCOMMERCE CO., LTD replied April 12, 2023

Glenn, Wow! Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime.

February 13, 2020

I usually do not give review for apps on shopify. However, i have decided to write this 5 stars review for gempage the reason is they are extremely helpful and friendly support especially James. This is my second stores with Gempage and i will keep on using them as they are the best!

Dr. Pen® Derma Pen | A Fastest way to a Better Skin | drpen.com
United States
30 days using the app
June 1, 2023

I just wanted to say how much I love GemPages and their amazing customer support! They have been absolutely fantastic in helping me out.
I have to give a shoutout to Tony from GemPages. He has been super helpful and polite. It's so refreshing to have such friendly and knowledgeable support.
If you're looking for a user-friendly page builder and great customer service, I highly recommend GemPages. They're the best!

Destinexus
United Kingdom
30 days using the app
GEMCOMMERCE CO., LTD replied June 1, 2023

I would like to express my sincere gratitude for your recommendation. Tony was awesome, I will surely pass your kind words onto him! Don't hesitate to let us know if there is anything more we can do to help.

We're always happy to assist!