Reviews (4,802)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting sales and conversion rates through its post-purchase sales funnels and comprehensive platform, reducing the need for additional apps. Its user-friendly drag-and-drop interface and customizable templates allow merchants without coding skills to create professional-looking pages. The app offers a range of widgets for extensive customization, performs well with fast loading times, and integrates smoothly with Shopify. Customer support is often highlighted for its quick and effective service, with staff members like Justin, Ken, and Miley receiving specific praise for their assistance.

January 15, 2018

Great Tool. Much easier than another app with lots of features.

Women Emporium
United States
13 days using the app
December 3, 2022

Exceptional customer service by Christina. Very patient with an old man who's not tech suave. Thank you for taking the time.

Top Trends to Your Door
Canada
13 days using the app
GEMCOMMERCE CO., LTD replied December 11, 2022

We're happy to see that you had a 5-Star experience. Christina was awesome! I'll surely let her know you left us this review! Thank you so much!

March 14, 2017

GemPage is the best drag & drop page builder for Shopify so far. Easy to setup and customize. There is still some friction, and some features should be tuned, but the customer support is helpful. Just ask them to help, and on the next day, your problem is solved. Such support is truly valuable.

Glance Clock Shop
Netherlands
About 1 year using the app
September 2, 2020

Excellent service from the team. Thoroughly helped with the queries I had. Would definitely recommend.

Inside The Hut
United Kingdom
13 days using the app
July 25, 2018

Love the prompt response from Chris and Gempages team! Keep up with the good work. Having a flexible page builder is very useful for those who dont have any CSS/HTML basic knowledge. ;)

Maystar Beauty
Malaysia
13 days using the app
October 8, 2023

good

Flestilo
Mexico
13 days using the app
April 21, 2021

Been using it for a couple of months now and I would be more advanced then most in page building and I must say the amount of bugs on this app is mind-blowing, so much that you would be constantly in contact with customer service and its a shame because its very user friendly but very broken, don't waste your money

Tummy Tone™
Ireland
About 1 year using the app
GEMCOMMERCE CO., LTD replied April 21, 2021

Hi there,

Thank you a lot for taking your time to share your experience on the app and services.

I have noted down carefully the glitches that you have encountered and marked them as high priorities.

And I believe the issues will not happen again after the next updates.

If there is anything else I help with further, don't hesitate to let me know.

All the best,
James
GemPages Customer Success Manager

March 27, 2018

very nice lay-out, and easy in use ... must have builder !

Cut Prices Outlet
Belgium
13 days using the app
February 15, 2021

Good support service. They help me to solve my problem very fast. Cindy was very helpful and solve my questions.

Amplificatorewifi
United Kingdom
13 days using the app
August 8, 2022

We've been using GemPages for a week or 2 now and we're finding it to be a really great app with great support. We've been building some new pages and have been able to have every question and road block answered with easy to follow and thorough communication and assistance. So far we haven't had any issues. :)

Rose-Hip Vital Australia
Australia
13 days using the app
GEMCOMMERCE CO., LTD replied August 9, 2022

Our team thrilled to receive such great rating. Happy to hear that you enjoy the app. Thank you so much for your support. Our entire team at GemPages ASIA greatly appreciate it.

Don't forget to reach us via live chat or email, if you need us we are there to help!

Nathan | GemPages Customer Success Team