Reviews (4,684)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing Shopify stores, noting its ability to consolidate multiple functionalities into one platform. It features customizable templates, conversion-optimized widgets, and a user-friendly drag-and-drop interface that requires no coding. Key features like countdown timers and custom code additions are particularly valued. Merchants also commend the app for its smooth performance across devices and exceptional customer support, which includes responsiveness and technical assistance, contributing to minimized downtime and increased productivity.

December 4, 2020

I used this app to build my product pages. it was helpful, to bad though it doesn't work with the Recharge subscription app on the improved shopify platform at least according to Recharge representative. but anyway when I had a question Marc was helpful with all my concerns and prompt so I am grateful for that!

MelaBeauty
United States
8 months using the app
GEMCOMMERCE CO., LTD replied December 5, 2020

Thanks for your feedback, my friend. It’s all our pleasure to assist you along your journey with us.

In the meantime, Recharge is working fine with our page builder. If you found any issue when trying to integrate Recharge with GemPages or need any further assistance, please don't hesitate to let us know, our support team will help you with our best

Sincerely,
Janie | GemPages Team

November 23, 2021

great App, great templates, great support.
Best Page Builder out there.
I will to continue using gempages, already using them on 2 different stores.

KaterDoc
Germany
9 days using the app
October 31, 2020

Fantastic customer service! Quick response time and the advisors are very accommodating in finding high quality solutions :)

we-are-root
United Kingdom
9 days using the app
September 21, 2022

Best page building app available, Switched over from pagefly and don't regret it at all. Support is quick and always helpful.

Hystar
United States
9 days using the app
GEMCOMMERCE CO., LTD replied September 22, 2022

Thank you so much for this stunning review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime!

If there is anything more we can do to assist, please do let us know via live chat or email support@gempages.help. Thank you very much!

Edited April 25, 2021

it sucks so much.....I used to like it but now I regret using it. Customer services used to respond very fast but now they are always offline....
the main issue with gem pages is that your live page will not look the same with the page you edited. the spacing, the size...image spending a whole day making the website look good just to find out it all looks messed up on your phone and no matter what you do, it does not change. No one is responding. So you have to turn off your ads, Frustrating. Beyond disappointing. Recommend you just stick to a paid theme. Gem pages makes your page loading speed slow too.
GUYS, this app has too many glitches. IF you don't want to waste hours of your time just to have stuff not working as the way you set it up, it is depressing.

Akiral
United States
9 months using the app
GEMCOMMERCE CO., LTD replied March 20, 2021

Hi Akiral,

Thank you so much for sharing with us your thoughts on the app and services.

Firstly, I'm so sorry to hear about the incident with your online store as it has affected its normal functions.

However, I'm really happy to know that the issue has been fixed as it's involved with the incompatibility with the added code from Canva.

Regarding the time support, our management team is recruiting more team members from different locations over the world then you'll receive more timely and responsive support shortly.

If you need further assistance from us, don't hesitate to get back to us then we'll figure it out together.

All the best,
James
GemPages Customer Success Manager

July 8, 2020

Gempages have very good customer support! It allows you to customize your landing page on the way you want.

Kayak Sail Official
Morocco
9 days using the app
April 24, 2021

Très très déçu de l'application qui bug tout le temps et le support n'est même pas capable de régler le soucis.
Je vous conseille PageFly Builder

YAM BOUTIQUE
France
9 months using the app
GEMCOMMERCE CO., LTD replied April 24, 2021

Hi there,

Thank you so much for sharing with us your thoughts on the app and services.

Firstly, I’m so sorry to hear about the code conflict between the current theme and GemPages.

However, I'm really glad that April has been with you to figure out the solution for the issue.

Regarding the not receiving support via email incident, I'll be working on it and make sure it won't happen in the future.

All the best,
James
GemPages Customer Success Manager

July 29, 2020

Gem Pages is awesome. Great support. Happy to have found them! Wish I would have found them before I wasted my money on a theme. Would definitely recommend to anyone choosing a page builder.

ZonePro Barrier Systems
United States
9 days using the app
Edited September 23, 2018

Absolutely a waste of my time working with this clown. Lot's of promises and no follow through. Chris was more concerned about getting me to post a good review for his crappy app even before he fixed my issues. Which, by the way, he never did fix. Then I saw they completely vanished from the Shopify apps only to reappear again. I deleted it because I've had enough of it. Now looking for another Page Builder app...

Sf Island Mana
United States
8 months using the app
February 4, 2018

I tried several page building apps before settling on this app. One of the main reasons for choosing this app is that I am familiar with the drag and drop concept. The app is easy to use and when I have found I needed assistance the support could not be faulted
Yes I would recommend the app to a friend.

Orchid Den
Australia
8 months using the app