Reviews (4,693)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing Shopify stores, noting its ability to consolidate multiple functionalities into one platform. It features customizable templates, conversion-optimized widgets, and a user-friendly drag-and-drop interface that requires no coding. Key features like countdown timers and custom code additions are particularly valued. Merchants also commend the app for its smooth performance across devices and exceptional customer support, which includes responsiveness and technical assistance, contributing to minimized downtime and increased productivity.

July 17, 2023

Gempage's customer service is a huge reason I love Gempage. They will not only solve Gempage problems for me, but also give me constructive suggestions for other problems. I recommend them.

Piklohas
China
5 days using the app
February 25, 2023

These guys are amazing. Whenever I need they are there for support. The app works like a charm. Even if I 'm not a web designer, I began making my own sites , because these guys are always there for help and the app really works and can do virtually everything.

TheEndlessMarket
Italy
5 days using the app
GEMCOMMERCE CO., LTD replied February 26, 2023

Thank you so much for leaving us a review!

It really means a lot to us to hear that GemPages has been easy to use and a lifesaver. Your honest feedback about the positive experience motivates us to continue improving the app for you.

Please let us know if there's anything else we can help you with.

March 9, 2023

It's still early days but hands down the best page builder on Shopify that I've tried so far and the customer service is fantastic :)

PetalandPeony
South Africa
5 days using the app
GEMCOMMERCE CO., LTD replied March 9, 2023

We're delighted that our efforts have contributed to the success of your business. Should you have any other concerns, please don't hesitate to reach us via live chat or email us at support@gempages.help. We're here to help you achieve success, always.

July 15, 2020

Not impressed with this app at all. I was trying to speed up pages not slow them down. Need some serious work on this app.

DeadGal
United States
5 months using the app
July 26, 2018

As a designer, I really need to control what my shop looks like. GemPges not only offers the tools I need, they also have great product support. I was able to get help right away!

Sitset Goods
United States
5 days using the app
March 21, 2018

Janie was the only helpful person. Spoke with Chris and he gave me the wrong information which wasted my time.

There seems to be a HUGE time difference because I have been up for 2 nights talking to the support staff on the changes that needed to be made. Staff doesn't get back to you until 11pm my time.

Thankfully Janie figured out my issues and completed what I needed to have done. Without her, I would have demanded for a refund.

Alex Skeffington
Canada
5 months using the app
October 12, 2020

Gempages is a great page builder app that allows you to customize pretty much everything. A huge benefit is that you can learn it pretty fast as well, I needed only a few hours to figure everything out and create my first beautiful landing page. Definitely a great substitude if you don't want to use clickfunnels or something similar, more expensive.

Omnitrax
Germany
4 days using the app
October 21, 2019

That is a very good app, managed by a very good team. I recommend it to anyone seeking to customize their store.

Maytiwal
Belgium
4 days using the app
June 9, 2018

If you are planning a website that is international and want it to be available in various languages ie use a translation app such as langshop, then gem pages is NOT for you. As I found out today.

I have used gem pages for months, and recently uploaded the langshop app to be able to offer my website in russian etc for our overseas clients, while the menus translate, the pages created using gem pages do not.

When I contacted the gem help, this is their response...

"It's a pity that Gempages does not compatible with this app.
Currently I have been supporting many multiple languages shop
and most of theme chose to create different shopify stores for each languages and sync each other .."

So again, shopify may offer lots of apps, but you need to really make sure that the app makers are offering software that talks to each other, so ask lots of questions, I made the assumption that there was a generic understanding with apps that worked on your shopify store that they would talk and work together, and I am now paying the price for this assumption.

Olivia Graham Cashmere
Australia
5 months using the app
July 8, 2022

I have honestly never experienced such attentive, concise and well informed service as I have from these guys. Took the business plan to revamp our store and havent looked back yet, this is a MUST HAVE app

TheSweetSkinCo
United Kingdom
4 days using the app
GEMCOMMERCE CO., LTD replied July 10, 2022

Thank you so much for your review. We are thrilled that you are enjoying the app and that you found it easy to use! It's looking awesome!
Feel free to let us know whenever you need assistance!

Contact us via live chat or email to support@gempages.help if you have any other concerns. Our professional customer services is always here to help.

Nathan | Customer Success Team
GemPages