Reviews (4,791)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for boosting sales and conversion rates through its post-purchase sales funnels and comprehensive platform, reducing the need for additional apps. Its user-friendly drag-and-drop interface and customizable templates allow merchants without coding skills to create professional-looking pages. The app offers a range of widgets for extensive customization, performs well with fast loading times, and integrates smoothly with Shopify. Customer support is often highlighted for its quick and effective service, with staff members like Justin, Ken, and Miley receiving specific praise for their assistance.
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Gempages have very good customer support! It allows you to customize your landing page on the way you want.
Très très déçu de l'application qui bug tout le temps et le support n'est même pas capable de régler le soucis.
Je vous conseille PageFly Builder
Hi there,
Thank you so much for sharing with us your thoughts on the app and services.
Firstly, I’m so sorry to hear about the code conflict between the current theme and GemPages.
However, I'm really glad that April has been with you to figure out the solution for the issue.
Regarding the not receiving support via email incident, I'll be working on it and make sure it won't happen in the future.
All the best,
James
GemPages Customer Success Manager
Gem Pages is awesome. Great support. Happy to have found them! Wish I would have found them before I wasted my money on a theme. Would definitely recommend to anyone choosing a page builder.
I tried several page building apps before settling on this app. One of the main reasons for choosing this app is that I am familiar with the drag and drop concept. The app is easy to use and when I have found I needed assistance the support could not be faulted
Yes I would recommend the app to a friend.
Absolutely a waste of my time working with this clown. Lot's of promises and no follow through. Chris was more concerned about getting me to post a good review for his crappy app even before he fixed my issues. Which, by the way, he never did fix. Then I saw they completely vanished from the Shopify apps only to reappear again. I deleted it because I've had enough of it. Now looking for another Page Builder app...
The app has a decent selection of templates but ended up not needing it. It is a little expensive so I would only recommend for businesses that will use it often.
Hi Teedup Vegan!
Thank you very much for bringing your issues to our attention. I'll definitely forward your interest to our R&D teams for further consideration. Your patience is highly appreciated!
Thomas | GemPages Customer Success Manager
Awesome app, best customer support. Had many doubts but james and april helped me so so much even on Sunday. I must say they are super patient and give fast response! Highly Recommend this app.
It started off great! NOW A NIGHTMARE stay away. The platform is full of bugs and doesn't update correctly and has caused me to shut down my website NEVER HAD A ISSUE WITH ANYONE LIKE THIS!
I don't know how this has such good reviews but this app is completely awful. After spending an hour trying to move elements around to make it work i have given up. The UI is completely unresponsive. I used Gempages in the past and it was great, however, it is now unusable. A great pity because they added some really great features
Hi there,
First of all, I would like to send our sincere apology from the bottom of our hearts to you. We are sorry for all issues you had with our app.
We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with our app. I will surely pass your opinions to our Development Team for further investigation. We always try our best to find effective solutions for clients' problems.
Thank you once again for bringing the issues to our attention. I can understand your experiences and look forward to providing a much better experience in the months to come.
I also have sent you an email and would love to hear from you! I do hope we will have a chance to work together to make things right for you.
James | Customer Sucess Manager
Great app so far. Looks complex but I got the hang of things pretty fast. So far my only negative is the reviews apps. I would much rather use AliExpress Review Importer by Judge.me rather then Loox or Ali Reviews. Also great fast, and easy access to customer support.
Thank you so much for taking your time to leave us this review! We are happy that our support team was prompt in their response, and that they were able to help you. Regarding your concerns about review apps, could you please sharing more your experiences when working with these app, if you don't mind?
Besides that, if there is anything more we can do to assist, please do let us know via live chat or email support@gempages.help.
Thank you very much!
Thank you very much for using GemPages!